Customer Ratings & Reviews

I haven't had to use them yet with this but in the epast great experience

Amazing device. Does everything I need it to and more! Would never buy another brand after owning this. definitely RECCOMEND!

I have not needed to use this in several years but when I did it was worth the cost upfront. They were able to fix my television with no cost to me. Everything but the outside case was replaced with new parts at no cost to me. Every time I have had to ask them questions they have resolved my issues/concerns in one go.

Answered all the questions that I needed answers to very informative. Thank you very much.

A very nice peace of mind when you can ensure that no matter what happens to your devices that Geek Squad has it covered.

It's a very good have geek squad Iile geek squad.

I needed new Bluetooth hardware for my laptop as ASUS has had issues with Bluetooth hardware that causes WiFi and Bluetooth connectivity issues. Geek Squad did a fantastic repair and replace job. Impressive, given the Covid-19 pandemic business disruptions. Note: your laptop will be sent out for a few weeks while the repair is done. So plan accordingly.

I always get the protection plan. Have had never had any problems with there services at all. for example I purchase the Samsung Q80 65" TV when they came out after that had problems with that TV. They came out about 4 times with 4 part's to the TV which re-build the TV except the frame.

Have not had to use it yet but pleased with the purchase.

I brought in a laptop with a BSOD. They talked shop very easily with me and were quite professional. They did nothing wihtout consultoing me about my case.

it's nice to know your covered if anything unthinkable should happen. And with the insurance its just a waiting game

Great and fast service. In and out service and great explanation.

Adding geek squad support was easy. My experiences in the past for service have also been good.

Works great and gives me the piece of mind that I needed for my expensive purchase.

Glad I got my 2 year accidental protection.It is a must.

I haven't had to use it yet but I'm sure I can depend on them when it comes around like I did in the past.

Great insurance if product is broken great to have it

The Geek Squad set up the tv quickly and efficiently. They adequately answered my questions. I have not needed to use this accident coverage so far, but I am glad to know I have it in case I would need it.

The Geek Squad rep. gave me a candid and quick diagnostic response, and informed me of my options to either replace the laptop at the store I made the purchase at or he could send it to the manufacturer, which would take up to two weeks. Based on this I decided to take it back to the store I first made my purchase in order to replace it. This was the best decision, and I am satisfied.

Best customer service I have ever had. Super sweet and kind people. Answered every question I had .