Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11955 reviews
(11,955 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Best Buy Customer Service is Lousy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service is lousy!! You can't speak to anyone at the store, it routes you to another country. No two people tell you the same story. I was concerned about the return policy and the customer rep. told me that I had a year to return the product for any reason. I was like WOW really? This doesn't sound right. Can you show me in my contract where it states that this is the case? She hung up on me. Called again and got someone different who couldn't even answer my questions. Totally clueless:(
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Awsome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for peace of mind. They help you with anything!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good first time start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a newer model of laptop, protection is required.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad we bought the Greek squad it's good peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
no accidents yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it because i haven't had an accident yet.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth purchasing, even if it was just for peace of mind.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent way to protect your device for a good price
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Need Extra Assurance?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the extra protection. It is worth every penny.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had a problem and the geek squads took care of it quickly
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A little expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The terms and conditions seem fair. Let’s see in time.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great and personal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, no problems. Someone is always there to help
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
My geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to understand what is covered in my protection plan and hard to be able to get my product to store as I have no transportation
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
covers the computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the service coverage is for my open box laptop computer
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
To slow for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough space or speed good computer for a kid I should have bought a different one for my needs
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it for school and it pretty much worked only for that.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Love the geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very helpful. Got my computer working again.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Knoxville Geek Squad needs retrained in Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knoxville geek squad were rude when it came to exchanging a laptop that wasn't functioning properly
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad i called for some assistance in why the laptop would not let download certain things the geek representative ended getting frustrated with me and hung up because I asked to speak with a supervisor. I had to call back and described my issue all over to a new geek representative and finally got the help i needed. Some of the geek squad can be very rude. 50/50 for recommendations to use geek just depends who you get on the line
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad helped me choose the best for my needs
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Glad I purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use yet but I like the peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
