Customer Ratings & Reviews

Always but with all appliances and electronics. Ive had to use it once nad it paid off.

The best alternative is to buy the warranty and protect the equipment

This purchase is a bit high, but one of the few that gives you back full value if there is a problem. Only real negative is that if you have an issue, Best Buy will not immediately give you value or replacement. They will want to send it in to their repair center so you are without your device for at least two weeks, sometimes much longer, before you get the value back.

I worked for best buy and helped the geek squad out. They are awesome and the best at what they do. I made sure to purchase the geek squad protection for my expensive laptop because I feel safe knowing geek squad has got me covered even if my morning coffee doesn't and trys to take out my laptop.

It's always good to have the reassurance that geek squad has your back

Buying this 3 year accident protection plan is a game changer and it will protect my purchased electronic device

Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

Whenever I make a purchase I always add geek squad to my plan as it makes me feel secure because they always solve my electronic issues.

The Geek Squad person spent way more time than allotted helping to setup my new CoPilot Plus PC. Great Job.

If you want to save your devices from damage this is for you.

After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

If you ever have an accident with your electronics and you do not have geek squad you will kick yourself. The price of protection can be a problem after you plunked down a bunch for your device however when/if something happens you will not regret it.

Used geeksquad when my chromebook died. Great customer service and the in-app updates are very helpful. Was able to exchange my chromebook when my previous one was junked out.

I like have this extra coverage from the Best Buy. They are very helpful.

I’ve only had to use this once, because a key was missing off a chrome book. They took it and shipped it off and replaced the whole keyboard and shipped it back to the store. I just had to go a few days without the Chrome book.

It is great that I really don't have to worry about anything taking my computer anywhere i want to go and if anything happens to it accidentally it is covered which is a huge life saver..... This company is one of the few i always will get the protection plan.

So far so good. Im glad everything's been working well.

They were very kind when i had to send in my laptop when the screen stopped working, but they deemed my laptop irreparable which was strange since it was 2 months old ( i didnt open it til christmas and only used it to submit forms for school, which i havent started yet so its hardly used) and was told it would be processed as a junk out and i would get a trade in. I asked if that meant i would be getting a new laptop to replace that one, They said yes. I get to the store and they return me store credit for the device, not even the full quantity but quite close. But that is not enough to even purchase the exact same device or one i deem of equal quality as I had purchased my device on cyber monday to save some money and now i ultimately have to spend more anyway.

What a added piece of assurance and somewhat peace of mind. My husband eats, drink and sleeps on our laptop. Crumbs and other debris is on the desk constantly or until I clean up the area. So this …somewhat adds a little a peace of mind of protection.