Customer Ratings & Reviews

AMAZING CUSTOMER SERVICE and the service the give is great

Bought protection for a replacement computer after my son broke his first device. I knew accidental damage would like occur, and I'm so glad I have protection this time.

I wish it had a touchscreen, but I didn't pay attention when I bought it, and unfortunately, the return period was too short. c

What can I say other than, “The Geek Squad is simply AWESOME!!!” They are Kind, Respectful (Great customer service…which is VERY Important!!!), Knowledgeable, and VERY Patient with my many questions!!! I Trust them!!!

I always protect my products with the Geek Squad warranty. I have used it in the past and it has proved to be worth every penny when I needed a repair on my laptop. It was an easy decision to purchase the protection to cover my son's laptop.

I haven’t had to use it but I love the peace of mind of knowing it’s there. I’d recommend this product!

Quick to get an appointment. When I arrive the staff is always helpful a know what they are doing. They alway solve my problems. Excellent service.

I purchased this protection for my granddaughter's HP Chromebook. I just purchased the Chromebook so haven't had a need to use it yet but it is great knowing they are there to help when/if she needs it.

Last laptop broke down and I definitely regreted not having any safety for it. This time it was different. Protection is great and always up to date

It’s an awesome laptop for general use, the less apps you download the better off you will be.

RThe crew is very accommodating and friendly ready to assist you

Awesome service. I arrived quite early for my appt and Caleb handled my issued quickly and effectively and explained everything well to me. Thank you so much!! You rock Caleb!

I am new to IOS MacBook. It was a small challenge but Apple and Best Buy make it so simple. The transition was easy and the geek squad amamzing.

Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

A Defining Moment For All, Including Best Buy, The Seller, The Customer/Buyer, And Third Parties Entities/Mfgs. The Protection Plan Coverage, Put All The Eggs Into One Basket. The Most Protective Coverage Is Essential For a Happy Customer to Have a Happy Here After Buyer's Life.

I purchased this protection because I'm always using my laptop in my bed or I let someone borrow it. I have to make sure this was covered because things happen and some people are clumsy. I haven't use the protection as of yet. Also this protection is good for other electronic products in your home, just read the brochure.

I always go to Geek Squad whenever I have issues with anything. They are so friendly! Super knowledgeable employees and they walk you through the whole process!

Amazing customer service! Yonas , you are amazing . Keep doing what you do!

ive had this laptop for 2 years now and i have been very happy with it , it still runs like new and is very user friendly i am very happy to share with you on what a great computer it is and would def buy again

Great Laptop had it for almost 2 yrs now it still runs like new