Customer Ratings & Reviews

Its a good warrantty beats the other companies hands down

Good if needed and always a reassurance if something happens

ALways good to have accidental coverage on an expensive gaming laptop!

I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.

Good nice customer service very friendly and attentive

Geek squad staff are always so helpful and ready to repair any product issues that I may have. I can depend on great service, never a long wait and can feel assured that the work has been done right. Thank you

I purchased this for a new gaming computer as a just in case protection plan. I felt it was reasonable for the amount of preclinical provided. I haven’t had to use the protection plan and hope I never have to. But it does give a sense of security if it is ever needed.

They were so helpful when i made a mistake loading something in my phone instead of computer. They took the time to explain what i did and made me feel that it was ok everyone makes mistakes. These guys really know what they are doing.

Geek Squad has been a lifesaver a couple times already. Well worth the Money!

is the good to have your devices covere, you never know what will happen

[Employee of bestbuy] Easy and fair service i will always suggest to get the waranty on anything.

Geek Squad service has saved me again and again when it has come to my laptops. Most recently, they entirely reimbursed my 1.5 year old laptop, when it could not be fixed.

Thank goodness there is extra insurance offered when I bought my laptop. I had a situation that it fell in the floor and cracked the lid and hinge. Because I had insurance geek squad repaired it for free and the process was simple. Customer service was very helpful and I received updates to my email in status. Thank you best buy

I needed some help with my screen dying and they fixed the issue

I am very accident-prone, so when I bought my new laptop for school I really wanted to make sure it would be safe. I always recommend getting protection on big purchases.

This has shown to be a great service to include with the purchase of my new laptop. I feel more secure about the purchase with it.

This is a must have for any electronic devices! My old computer crashed in the midst of my Classes for my Master's Degree and I panicked! I brought a new laptop and was adamant on purchasing additional coverage in case something goes wrong.

I've been very fortunate that my laptops haven't broken down on me. I just bough a new HP Pavilion x360 and it was on the pricier side. Buying this warranty gave me some piece in mind that if something would go wrong or if I spilled coffee on my laptop, I would be protected.

Geek squad always had my back. Only had to use them once in the 2 years but it was the easiest experience and they got me back working from home in less than 24 hours.

The extended warranty and service offered by Bestbuy has saved me on more than one occasion. If it can’t be fixed, you get a replacement or your money back.