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Customer reviews

Rating 4.6 out of 5 stars with 11905 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 11,905 reviews
  • Rated 5 out of 5 stars

    This geek squad protection will work great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection will work great for me it’ll be great for my children because they’re always moving the computer around to go to various places in the house so it is nice to have a protection plan that I know when something happens I can get the laptop replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for work reasons so I stopped to Best Buy and bought this great laptop on sale great price and great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love it she uses it everyday everywhere easy to hold and fold great keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra price for a peace of mind, considering the purchase was for a middle school aged boy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad protection for your products. They will replace it or try to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will make a great difference and help me feel more secure should any mishaps occur with the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad: AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say other than, “The Geek Squad is simply AWESOME!!!” They are Kind, Respectful (Great customer service…which is VERY Important!!!), Knowledgeable, and VERY Patient with my many questions!!! I Trust them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great afforable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom for christmas and she has been using it like crazy for her zoom meetings and uploading documents. It works very fast and she loves that it can fold into a tablet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 3 years of protection, on my new laptop, and I had use this in the past, Best buy is the best on the insurance programs, when I had used i go to customer service, no questions asked, they just replaced, I have a lot of confidence with Best buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive had this laptop for 2 years now and i have been very happy with it , it still runs like new and is very user friendly i am very happy to share with you on what a great computer it is and would def buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty and service offered by Bestbuy has saved me on more than one occasion. If it can’t be fixed, you get a replacement or your money back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The More, The Most Protection Coverage, Happy Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Defining Moment For All, Including Best Buy, The Seller, The Customer/Buyer, And Third Parties Entities/Mfgs. The Protection Plan Coverage, Put All The Eggs Into One Basket. The Most Protective Coverage Is Essential For a Happy Customer to Have a Happy Here After Buyer's Life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's Geek Squad Protection Plan on almost every high ticket/price item I purchase from Best Buy. So far, I have never had any issue(s) with my Geek Squad Protection Plans on any item found to be defective covered under the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a good one and easy to decide. I was able to look and see wht i was buying after all my researching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet but glad to have it if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer, works great after 4 months still feels brand new! I mostly use it to play video games but it’s also great to stream and watch videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has saved me again and again when it has come to my laptops. Most recently, they entirely reimbursed my 1.5 year old laptop, when it could not be fixed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I never got it back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your big purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very accident-prone, so when I bought my new laptop for school I really wanted to make sure it would be safe. I always recommend getting protection on big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust the GSP to repair my devices. I feel their training is very good.

    I would recommend this to a friend