Customer Ratings & Reviews

Geek squad always had my back. Only had to use them once in the 2 years but it was the easiest experience and they got me back working from home in less than 24 hours.

Gives me piece of mind knowing my laptop is covered

Happy I purchased this because sometimes things happen and it’s unexpected and money can be tight. The protection keeps this from happening.

I always protect my products with the Geek Squad warranty. I have used it in the past and it has proved to be worth every penny when I needed a repair on my laptop. It was an easy decision to purchase the protection to cover my son's laptop.

This is a for sure must when buying electronics, if anything happens to item they help get it fixed!

Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.

Geek squad employees are very professional and knowledgeable about issues I was having with my computer.

This is a good policy to have. We have recently upgraded laptops for our boys and were thankful to have this insurance. We had issues with the screens and they were replaced with no questions asked. It does take about 7 to 10 days (repairs aren’t done in stores).

Love my laptop. Color and weight is awesome. I have had this laptop before and ky new onejis much better and up to date. HP is great and pirce was affordable.

Beau, the Geek Squad agent I worked with was EXCELLENT explaining everything every step of the way from transferring files to delivery.

You can never go wrong with Geek Squad coverage! Gives you piece of mind knowing your investment is covered.

Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

Geeck squad is a must have when you have such expensive products that you never know when somthing might spill orthey might fall off the couch. Trust me i know. LoL

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

How do you purchase peace of mind; Geek Squad Accidental Protection. I have purchased several computers from Best Buy and unless it is something cheap and disposable I always get the added protection. I've had to use it a couple of times in the past and it has really paid off when I did.

The cracked screen was promptly and complimentary repaired, which exceeded my expectations.

Service was excellent. Representative was curtious and helpful.

gooddddddddddddddddddddddddddddddddddddddddddddddddddd

So far I haven't had to contact the geek squad yet. I have used the geek squad in the past and they were always proficient and communicated so I could understand.