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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11906 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 11,906 reviews
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Feel better knowing my product is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year protection plan was just what I was looking for. I wanted the ease of mind and worry-free plan to go with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning, but would recommend if you want peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and help! I can’t believe after all this time it worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the warranty I was able to get my products serviced without hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Best Buy def always do the right thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bundle with a discounted price. Its nice to have a reliable policy that will help repair or troubleshoot because tech is pricey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection is a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Quick expertise. Never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing they go above and beyond for their people.. love there services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get my computer serviced for free! Saved me lots of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with the kids using computers. Ya just never know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a really good service. They only take a little while to repair your device and have it back to you in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans are worth every penny. You get great service and tech are very understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Best Buy Geek service for many years. Every time I have been treated with professional levels of service and my computer problems have been resolved. If you are buying a new computer, I highly recommend that you purchase service from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if something happens to it, it is covered. I have not used it yet, but I am going to renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how I got along before purchasing the Total Tech Plan. There is no problem too big or too small for them. They have fixed a faulty computer, initiated a new computer, fuxed our at-home appliances, and given us great advice every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for work. Quick reboot. Battery life is good charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for anyone buying a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended protection offered by Best Buy. I get it every time I buy a laptop. Every time I've had to use it, Geek Squad has been wonderful and repaired every issue. It's paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the kind of protection this plan offers is great insurance following the purchase of a high priced delicate piece of technology such as a computer or laptop or tablet. We have not yet had to use the plan, but when we do it is a good feeling to know we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Geek Squad warranty. Great value for the peace of mind. If Geek Squad can't fix it but something new!

    I would recommend this to a friend