Customer Ratings & Reviews

Laptop has been very reliable and useful for my needs. Recommend for the folks how don’t need a lot but just enough when it comes to having a laptop.

They are fantastic and can definitely trust in them to make sure my equipment is working great and secure.

Always count them in. Great service. I get them on all my products.

I have had every question I have asked answered promptly and professionally. When my new dog chewed a part of my cord that I wasn't able to get in your store the agent I spoke to told me exactly where to get it and what to ask for. Well worth the money in my opinion!

This thing is the worst greatest GSP i am not submitting this review for points i promise oh my god is this thing fantastic, i wouldnt ever pick any other GSP over this one oh my god

Very helpful with helping me set up my new laptop and walked me through all of the features

I always purchase the protections because you never know how long things will last these days. and accidents happen

Waited for 40 mins to be assisted but they just ask for it to be returned

I brought my son an expensive and wanted to get his computer protected since it is for college and this plan seems well worth the money as it provides up to 1400 if his computer is broken and I paid 1900 so that is a great deal to have some of the cost replaced if I need it,

Just had my first issue with my HP Pavilion. The G button was sticking. Scheduled an appointment for today, went in, employee was prompt, took laptop in back, came back and said he cleaned underneath, there was actually a nail under the button.

So glad I purchased as I had a small battery issue and they corrected it quickly. I always purchase warranty as I like knowing I’m covered just in case.

this is a good option protection after the manufacture warranty expires, protects you for anything can happen during the normal use, the bad thing is that even they sell is international is not. just not easy to have the protection on a trip or international travel, yuhae to wait until you come back to USA

My 11 year old grandson loves this computer. It is his first and he enjoys it. It does everything he needs it to do for school.

Every time on go in to speak with someone at geek squad they are always very helpful and always now what to do. Great Service

Never liked Dell until now best decision I could have made I love this laptop.

Easy and fair service i will always suggest to get the waranty on anything.

Can't review as I have not had to use this since purchasing laptop. Previous experience with Geek Squad was positive.

The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

We purchased this accidental protection on an item and actually had to use it! Our item was replaced with a better one because the item we had trouble with is no longer available.

My service was great I dealt with a young lady I cannot remember her name I wish I could and her supervisor geek squad manager they did a great job they help me when I was very upset and was able to D escalate the situation I am thankful for them