Customer Ratings & Reviews

I don't like extended warranties and believe they are a waste of money. I will, however, buy the Geek Squad warranty on laptops due to the tendency for screens to crack. The Geek Squad warranty claims to cover accidental breakage so i purchased this specifically because it's a pain to replace screens.

I love using Geek Squad, I worked at BBY for a while and even after I left, I ALWAYS get the geek squad and accidental coverage.

Have had to use Geek Squad several times on different items and have been very happy that I bought it. Bought this to put on my granddaughter's computers and I don't have to worry about the because I know they are covered. Worth the extra money.

I bought this with my computer and it is great it has an easy set up and will definitely help me if anything happens with my computer

Love having the geek squad! Everything I open from Best Buy, is covered by geek squad, they go above & beyond to help in any situation that may arise.

The promise of being able to take my notebook to my local BestBuy when I have an issue is very attractive. I have not had to use it yet and I hope I never will but, if something does go wrong, knowing that BB has my back is comforting.

I didn't actually need to use this but I wish I could because I kneeled on my computer and now I can't use my geek squad thing.

So far no problems with the laptop. At least I have Greeks squad just in case

haven't had to use it and hope I never do, but if I do at least I can call upon a geek

It always a good thing to have insurance so the best way to do it is through best buy

Geek squad protection actually makes life better great associates at BBY

Geek squad has always taken care of any issues I’ve had with my products purchased through them. Would recommend this service on any major purchase.

They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

Best thing to have if anything goes wrongnyou go to Best Buy and there Geek squad is there to help you with any problem that arises.

Absolutely the best purchase I have ever made. It was so easy to use. The Geek Squad teem was amazing. I will always buy a warranty!

I am very excited to have a computer that is protected by Best Buy's excellent service. I am giving it a 4 star rating due to the fact that Amazon offers the same protection but for a considerable amount less. I have not used Amazon, but I'm hoping to have a better turnout at Best Buy since they have a brick and mortar store to easily get to instead of mailing in your computer to Amazon.

This laptop is perfect for what i use it for would recommend it

If you need them you found them. Quick answer and right away refund or repair

The computer has been perfect. Battery life is amazing too!

Guys where awesome on the geek squad attentive service all in when I needed to do my service on the lap top on general … super duper service!!!