Customer Ratings & Reviews

I purchased an Open Box all-in-one computer in the store. The sales agent did check it out before I purchased it and it was Geek certified. However, I opted to purchase Geek insurance as a "safety measure". I feel it's worth the price.

Luckily haven't had to use it, but glad to have incase I need it!

the best protection i have i was able to use it to repair my phone and i pad at no cost, they also installed washer and dryer as part of the service. only issue is how long it takes to get in to see a geek squad member. hopefully it will get better

Geek squad installed my new Television, Internet Expanded EERO Service that has improved reception and quick and excellent access for internet phone systems.

It’s always a good idea to buy a three-year protection plan when you buy a high dollar gaming computer. I’ve learned my lesson in the past and I won’t make that mistake again. I highly recommend a three-year protection plan.

My new computer is wonderful and efficient for my business, it's been essential!

I dropped my computer and the screen cracked and half of it went black luckily i had protection on it and they sent it to get fixed no problem

Good value, although I hope I never Need it. It gives me comfort knowing I don't have to worry about it.

Haven’t had to use yet luckily but well worth the money for the peace of mind if the system decides to exit life early

Works great I’m glad that I got this for my pc it hasn’t broken yet but I’m glad I have 3 years of reassurance

I would Say this is a must if you're going to purchase any electronics because geek squad is awesome they work on my laptop before so I would recommend this

Overall, it was easy to claim and worked as expected.

So far I haven't have issue but great customer service.

I have used this service in the future because I’m having problems with my iPad laptop. Get back to me.

I get GS protection with everything, its one of the main reasons I keep shopping at Best Buy. Nothing better than having peace of mind that my equipment is protected.

I love the tower it came fast & had no scratches of wear & tear

Claire made the process of the new computer and the protection plan very easy. She was extremely knowledgeable and was fair during the process. Thank you Claire!

I actually didn't need help setting it up and I am not tech savvy I feel good with 5 kids that best buy has a warranty for about everything and I know that if it gets broken I didnt waste 600 the extra 200 for 3 yrs os well worth the piece of mind.

Happy to have the comfort in the maintenance and safety of my devices with the 2-year protection plan. Great value.

When you purchase products from a store you look at who is selling you what your buying and me personally best buy has a astounded reputation for good products and customers service anything they sell and any services they offer you can count on it.