Customer Ratings & Reviews

The Geek Squad has been responsive and handled all problems I have had with the computer.

Very good service and extremely knowledgeable professionals who provide superb insight and detailed performance during repairs & services.

I like the Geek insurance on certain purchases, especially on a computer. Computers are "funny" and something can go wrong. So for the price and peace of mind I purchased this and I'm glad I did.

The list of services rendered is too exhaustive to enumerate to incude installing software on my laptop and desktop and coming out to my apartment to get my desktop and printer up and running, and scheduling multiple consultations.

I have been buying these plans since 1997. Have only had to use them a handful of times and everytime it saved me hundreds of dollars upfront and i never had the stress of not knowing how to replace things or stop working because I didn't have a PC or laptop etc.

Computer is top notch great for gaming and streaming

They fix or replace your stuff when it breaks! i dont have to call "dave" and hope he thinks its something he can "poke around and figure out" for ya...

[Employee of bestbuy] I love having best buy protection to make sure ill never be without my device's

Haven't had to use it yet, but just in case... Thought with as much money we spent on my son's computer, we'd better get protection.

I love them and I like having professional opinions.

Purchasing the Geek Squad protection has given me tranquility. I have several children and you need know when an accident can occur. I have only used the service with my laptop and it was smooth and easy.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This is one of the best parts of my computer as now i can call for help when needed

The price of a Geek Squad warranty is quite expensive. There should be an option to download a hard-copy of the warranty - just in case.

Great customer service! They were really helpful when I went in

BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens

Great computer at a great price. Perfect starter for a new gamer with tons of memory! Highly upgradable for the seasoned veteran. Definitely recommend!

This is a must because you just never know. I have to always make sure to get protection for my gadgets. It is beneficial to avoid the expensive costs if damaged and you don't have coverage.