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Customer reviews

Rating 4.6 out of 5 stars with 3839 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,839 reviews
  • Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service in the world is here in best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eases stress levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to know that if the worst comes to be, everything is taken care of!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They helped with tons of stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty dope service. They handle stuff pretty effeciently. Can take a long time in store, but they're human and have other stuff to do, so its cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a must-have for the accidents that happen. Things happen and the peace of mind knowing you are protected is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service protection program that includes Greek Squad and service installation benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will have to see how this works hopefully I never will have to make a claim on this computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service Good scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely down right a scam. They only offer one type of insurance when buying from them and it doesn’t even cover most of what could go wrong. Very displeased with being turned away at the counter with the reason being they didn’t cover the issue under my current plan yet they didn’t check to see what was causing the issue, run a diagnostics check, or even go further then plugging it up and saying oh well it’s x issue can’t help I could charge you to try and fix it but we can not promise this will resolve the issue nor will we check to see if it did resolve the issue. Didn’t care enough to help someone resolve this issue or even make sure they knew that it wasn’t covered under their protection plan. MAKE sure you know what plan your buying. DO NOT count on them to even try helping after you walk away with your product. Please be careful with this they will take your money and not think twice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting extra protection on any and all electronics. Never know when you may need it and what may happen. Haven’t had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because you never know what will go wrong. Having the Geek Squad protection is a good idea.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection plan s for all of my electronics from Best Buy! Great coverage and no cost for repairs or parts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection plan s for all of my electronics from Best Buy! Great coverage and no cost for repairs or parts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus buying the protection now a days they just don't make stuff like they used too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus buying the protection now a days they just don't make stuff like they used too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must get - replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this on technology. Technology is great but it isn't the best, get this in case your product breaks, it has saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive but cheaper than buying a new system if something goes wrong. It's nice to know that I'm covered for basically any accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine production/protection not to be without. Definitely worth the affordability and price for the protection it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They are there when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the best i am glad i always have them here to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because the Geek Squad is so dependable I didn't hesitate to add them to my new all in one computer.

    I would recommend this to a friend