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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3839 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,839 reviews
  • Rated 5 out of 5 stars

    Stay Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad knows best but helps and protects my stuff when i need it. trust me stay protected. Wish i would have bought two years..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can not live without geek squad protection, any item I buy I always purchase protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet but geek squad is always there to help on any issues you may need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it but there are many perks to purchasing. Recently purchased for my Switch Lite along with other previous items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this protection. I'm kinda skidish on buying these things but when I found out the stuff it covers it was a major buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped set up my new desktop and transferred my hard drive data. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty product for my computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection product is just the right thing i need for my product, especially after spending that much on a computer set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, but good to know we have protection for our new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent help with getting the right protection for my son's PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this protection . Hopefully I won’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv and sound bar effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have a peace of mind, to fix or replace in this hard times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fully private and no introduction needed they’re available 24hrs a day 7 days a week with no hold time on the phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to.use this so far but I thought it covered hook up as part of the warranty but it didnt. I had to pay an additional $214 to have my moms computer set up on top of the warranty. Geek squad did an amazing job setting it up and Im sure if she has a problem with the computer they will quickly get out there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Check if the product can actually be helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy/geek squad sold me a computer which brand they said they could not work under, yet still offered geek squad protection. When my CPU was hit by the INTEL i9 software issue that burned out CPUs I took my PC to my local bestbuy and the local Geek squad essentially told me to pound sand. They said they can't work on PCPower builds. My question? Why sell me geek squad protection on a product they can't work on?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came to my pc these were my then happy to help.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Tv

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Items last longer when they’re protected by geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money! Puts my mind at ease to have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you have littles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though my experience with Geek Squad was not the best, the fact that we had this more than paid for itself in the first two months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet so i am not sure how it works.

    I would recommend this to a friend