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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3839 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,839 reviews
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely need this if you have a pc or any electronics they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must to have when children are doing their schoolwork on their laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad warranty it is so needed never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Provides a sense of security and allows access to cheaper services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. I have peace of mind knowing I deal with the Geek Squad rather than the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs geek squad for sure saves u in the long run. And that wallet for sure ;)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fine Print Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing they didnt tell me upon purchase was that while it does *Cover* the computer, that almost all components would not be within a window where they would be serviced at the location. I just had a cracked glass screen, and instead of a simple swap where they send it (thing was shattered, literally. Not a repair but a replace) it would take 3-6 weeks to get back. Kicker? Id have to send my *Whole* pc in instead of the glass itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it awsome to have and wonderful product tell people to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and use all the time for any computer related purchases. I just renewed mine which includes webroot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is peace of mind for an expensive investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had the pleasure of using this awesome service yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this my my electronics purchase because repairs are way too costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the money. Great to have when you have a product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used the service yet. I have in the past and never had any problems so I'm sure I'll be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your computers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be able to fix and work on my own electronics. It is too time consuming and complex now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal in touch considering anew computer is an investment and needs protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help fix problems. They offered to replace my headset just because the chord was getting a little warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the great extended warranty. Very important when you have computer equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with any of the techs or warranty exchanges. Best Buy is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got the warranty for my new gaming PC I really needed it

    I would recommend this to a friend