Customer Ratings & Reviews

I haven't had to use it but if I ever need it, it is there for me. I appreciate the feeling of security with this product.

Geek squad is always good to have for those issues that you are not able to handle,

The protection plans are worth the money! No hassle refunds/exchanges!

Great deal it is really amazing and i buy it over and over again!

A must for kids computers, nuff said, they have busted lap tops in the past

A good resource to use,Haven’t used them yet but it’s a good insurance against problems that may be ahead

I feel confident in the Geek Squad with the protection of my new computer

We are so glad that we bought the 3 year. So easy to use and well worth it.

I haven’t used this service yet but just the fact the offer it is great

What an outstanding extended warranty would definitely recommend anybody

Protection was added just in case. So far not needed but for the price

I'm hoping to not need the protection but feel good for having it

We usually get the extended warranty coverages on devises that are used heavily.

Haven't used it yet - but got a good feeling from the Geeks in the store!

I always get protection from the Geek Squad they are so nice and helpful.

I recently purchased this for my product. I have never had a problem before with geek squad.

My old BB purchased HP desktop finally failed. Took to BB/Riverside CA where they transferred photographs & data from the old hard-drive to a BB purchased Western Digital external drive. Got instructions from Geek Squad on how to install photos on new Linovo desktop which I purchased today from BB Riverside CA. I had problems transferring the data & photos at home. Called Geek Squad @ 1-800-433-5778 for tech support because I purchased the 3-year coverage. The tech would NOT help me in trying to figure out why no transfer and, worse, she hung up on me! I spent almost a $1,000 today at BB and got real LOUSY service. She wanted more money to help me transfer out which BB put on the external drive. I'm a long term customer of BB and also a stock shareholder in the corporation. They let me down today big time!!!!!!!!!! written on 2-25-2021 Scott

this is definitely a good keyboard . I have owned plenty this one is really good

I haven't had any problems with my computer yet but when I got this computer getting the geek squad protection basically got me 80 dollars back so it was kind of like getting the geek squad protection for next to free. I've had to take things back to the geek squad before and its usually 50/50. Sometimes they help and sometimes they tell me to just buy a new one. We'll see what happens.

Must need for any computer. Accidents can happen, I'm glad I'm covered.