Customer Ratings & Reviews

This is a reliable service and comes in handy when their is tech issues.

WhatEVER you do, DO NOT buy a computer without this protection. If you cant afford this AND Total Tech support, regretfully, you can't afford a computer. Factor this in your computer budget when buying a computer. Unless you are a Tech guru, DO NOT neglect to get the total tech support AND the extended warranty they offer here. You will likely end up with a larger bill trying to get your computer tuned-up/fixed without it.

offered refund/ replacement of my computer when it stopped working

Bought for my pre built pc and definitely think it’s worth it because prebuilts can sometimes fail.

My son purchased Geek squad for his computer. They were extremely helpful and explained everything to him

Good value for the price. Have not used it yet but geek squad has always been easy to work with

The agents were very knowledgeable and helpful with my computer replacement purchase while my clother computer was needing screen repair.

Great coverage with Bestbuy, never had a problem when making a claim whnever I had an issue. Worth every penny and peace of mind.

Every time I buy an item from Best Buy I get the warranty. I've never been disappointed when it had to be used. A great value.

A must need keep your devices protected so if anything happens your good

Purchased the Geek squad service. Never used it. Ok

Bestbuy provides excellent service. Knowledgeable and friendly staff. Patient and willng to listen and then explain.

Love Best buy their warranty is the best ,never issues only once damaged my sons computer gaming but they resolved ,so I will never buy anything other stores Best Buy is my store for everything

Would like it.who wouldn't want a chance to get one for the free?

Everthing works fine now.. had a few problems with it just turning off. Also, my version of this pc came damaged. As you can see in the pictures!

when it comes to protecting my high dollar Best Buy purchases , i "always" get the extended warranties/protection plans from Geek Squad ; have used them several times in my lifetime and it has saved me a lot of my hard earned cash and reduced the frustration when things did not work ; so always go with the highest plan you can afford ; a great value to price addition to all you high dollar purchases .

We always buy the 3-year protection when we get a expensive Electronics product. Worth the money because you never know when something could go wrong. For instance I bought a Samsung active 2 watch for my wife for Christmas in a few months afterwards it glitched on her. They replaced the watch with a brand new one with no questions asked.

Great value! I always get Geek Squad warranties on any device i purchase

Great assistance when I needed it the most, as a college student a laptob/computer is essential. Therefore, the assistance I got from them saved my behind from falling behind from my courses, thank you all so much for what you do, thank you!

The product was so well made. I haven’t yet used the geek squad, but good to have it then not have it.