Customer Ratings & Reviews

I am so glad for the option to purchase the protection plan. You never know when you may need that protection on any electronic purchase. I advise anyone purchasing an electronic product to always purchase the Geek Squad protection plan. Thank you Geek Squad!!T

I've had Geek Squad protection many times before and I will continue to buy it for all my major purchases. Definitely worth the money, especially for your peace of mind.

We always buy the protection when we get an expensive Electronics product. It was well worth the money on our last purchase. We bought an active 2 watch for my wife for Christmas and it had a glitch in it a few months afterwards. They replace the watch at no cost with a new one. Like I said well worth the money.

Geek squad service made me feel safer. You can drop things just getting them out of the box. I do warranty and repair addons when buying tech stuff that cost over $300 dollars. And being able to ask questions and know there is a chance for a repair or upgrade that is warrantied is important. With being in a hurry people make mistakes. All the connection points/plugs can break even when being careful. With a support service that can fix your dumb mistakes means you can keep going.

Purchased a gaming desktop for my Granddaughter for Christmas. Due to supply shortages it was necessary to puchase well before the extended store holiday return period. I did setup and check the PC thoroughly upon delivery. Everything tested good, but the Accidental Geek Squad Protection provided an additional 3 years of peace of mind. Can't beat it.

Great warranty product from Bestbuy, never had an issue when I had to use the coverage, worth every penny.

I bought this plan for all my big items. WELL WORTH THE MONEY! And tied in with my BEST BUY membership, and use of the geek squad, it saved some heartache on a item that stopped working. As always: READ ALL YOUR PAPERWORK BEFORE SIGNING… ask questions and be sure you understand how it works. It sure saved me some problems and loss of funds! HIGHLY RECOMMENDED!

Great to have. Stuff happens....good to know you got a backup plan

this is an expensive piece of hardware for me. I use it for work and am glad to have the peace of mind. Likely going to take it to get serviced regularly too

The Geek Squad associate explained how my desktop PC works. He was very knowledgeable.

I highly recommend getting Geek Squad protection with any computer purchase, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

My 13 year old saved his money to buy this on his own. He easily set it up in about 20 minutes and has been using it non stop since. He loves the lighted fans and that it works faster and smoother than his old gaming PC that he had for a few years from his brother. We are never disappointed with Best Buy!

I have never had an issue using my geek squad protection at best buy. it's genuinely worth it. they honestly do the best plus more to make sure you are overly satisfied. so honestly, I prefer to buy most of my electronic stuff at best buy even if it cost more because their geek squad protection is by far the very best. at least in all my experiences.

I refused getting this service before, because I thought it would be pointless. On one of my last buys I decided to get it on a whim and it saved my life, super easy to return an item that is not working correctly, I was able to swap it for a different item that I actually like. I would recommend this protecting service for any big or small purchase.

All in one. Fast computer, the screen is awesome. So far so good

It’s best to have geek squad services for all your electronic needs... trust me. It takes your worries away and it takes care of all your devices needs. Had all my phones repaired there... bought a new desktop and had all my files transferred by them. They took care of everything with no problem.

Amazing computer for my kids who are in college and have online class. Would definitely buy again

I love the geek squad! I’ve heard great things about them and had to purchase myself!

Haven’t used yet but have in the past. Had good luck then.

Geek Squad is my hero! I can tap on there i-con & log them into my computer & they have the problems fixed within an hour usually. They clean up all the viruses & junk I no longer need & I don't even have to ask them. I just can't say enough good about Geek Squad. I would not be able to have a computer if not for them helping me & showing me what/how to use certain parts.