Customer Ratings & Reviews

I love the peace of mind of the Geek Squad warranty. it is why I buy from Best Buy. my experiences of having support for my purchases years after I buy a high dollar item makes me very satisfied with theses warranties

The Best Buy employee did not try to "over sale" the protection plan. He just told us the benefits vs. the manufacturer's warranty only--being able to come in physically to a store for repairs vs. having to ship items out. And we were sold!

I have the peace of mind knowing my purchase is covered by the Geek Squad if something should go wrong.

Computer is perfect for my needs. So much faster than my previous one and much easier to use. Best Buys agents were so helpful and delivery couldn't have been faster. Thank you!

I'm glad to know that the Geek Squad is there, if I need them

The peace of mind and the friendly and knowledgeable team is always helpful

Very good quality equipment with good financing options and great service and excellent guaranty service

Great service with the Geek Squad.................

Best option insurance, really peace. My recomentation is buy the protection.

Glad I purchased this plan as my laptop battery was not holding a charge so I brought it into the store between Christmas and New Years and it was sent off to have the battery replaced. A week later it was back in business. Glad I had the protection plan as the battery was internal and needed to be serviced by the factory. I have always had good luck with the Best Buy protection plans!

I love geek squad. Always have, easy to put in a request, easy to walk in or call over the phone and get it resolved. Great insurance for an affordable price.

Love it so much. Went back and forth about what brand to get for my all in one and going back to school made the decision a lot harder. I was tired of apple MacBooks not lasting me over 2 years. This computer is amazing. I love it.

Great wish it was included in the price that would make it even better

Is 3 year Geek Squad protection plan is great I bought it for my computer and if I have any issues I can either call or bring it in they are so helpful and I really appreciate the customer service I always Buy Geek Squad insurance with all my appliances and everything I buy from there they have great customer service

A must have especially with electronics. Protection plans do just that; protect. It affords you the opportunity to stay satisfied for products they deem great. If it is not, it goes right back or if you have a severe issue with product they will attempt to fix or it will be replaced. You are paying for a peace of mind.

They were helpful when I asked them about my issues with my previous PC. A bit expensive but they get the job done in an efficient manner. But hey it's Washington State. Everything is expensive here if you want good quality service! I purchased their one year support. So far so great!

Geek squad is always so helpful and friendly! I love they know what they're talking about.

I've been fortunate not to have had to use this so far (knock on wood), but I've had great past experiences with the Geek Squad. I always buy protection plans on electronics that I know I might damage somehow, just for peace of mind. It's great knowing that Best Buy has excellent technicians who've got my back if I need their help.

Geek squad is awesome to use on all of my family's devices.

All i will say is accidents happen and its best to be prepared, specially if you plan to move, have little ones, or just happen to have one of those days.