Customer Ratings & Reviews

Pretty good price for 2 years of protection, only like 40 dollars more than the 1 year so it's a better deal. They've had a good track record with other products I needed help with so far so yeah.

Love it. Nice to know my computers covered.great price.

I haven't used the protection yet, but it is nice to know I have the protection if needed. I have purchased it for other computers in the past and so far it has been a great insurance policy.

love it. ican use this just incase my pc breaks and causes damage

The protection plan was cheaper 1-2 days after purchase and the sales people caught this. They let me know and gave a reimbursement. Honest and pro-customer people!

Geek Squad protection offers great peace of mind!!

Add so much value to my purchases. I would not want to make a purchase without it.

They've helped repair my phone and exchange my PC. Customer service has always been excellent and a breeze to work with. I'm not tech savvy at all but Geek Squad has helped me tremendously.

This is it really product to purchase its highly recommended

These guys are life savers!! Plain and simple nothing can be said about these guys in a negative form... not only did the fix my computer in the spot but they were very professional and respectful. I would recommend these guys to anyone.. by the time I left there i wanted to bring the guy home to show my kids what respect was!!

I had this for the first year when I purchased my laptop. I did in fact used it multiple times due to continually noticing that my laptop was damaged both superficially and software wise unfortunately. After getting the abundant help needed and not noticing additional damages, I decided to discontinue services due to becoming expensive and quite unaffordable for me.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

Excellent service. It is great to have this service as a protection. Well, hopefully not needed. It is always great to have. The times I have needed them. They are voice help me out greatly.

I spent quite a bit on my son's computer for Christmas. I don't usually buy the Geek Squad Protection plan, however decided to do so since this gift was spendy! THANK GOD I DID! The computer was a LEMON! I was able to replace the whole computer because the Geek Squad couldn't figure how to fix it.

Runs games great. Fast boot and runs windows smoothly. Decent price for a pre-built computer. Run all programs with out a glitch.

Needed to bring my desktop in for repairs and GS Agents Brandon and Esteban in Oceanside, CA took care of my case in a timely and professional manner. Thankfully, I had the 3 year protection plan. Thanks guys!

The stuff is very helpful and hard working never waited long time i recommended any one use bestbuy credit card

I haven't had to use this yet, but it has come in handy for past purchases. It is kind of spendy.

Disappointed when my son’s gaming computer had a failure at just 3 months old ( just a single fan stopped working). I engaged with geek squad. Brought the device in, they said they had to ship it out. Tech said it all would be covered. After some hiccups between different service centers , I get a notification to call service center. Call back number didn’t work, so I called local store. They said repair would cost more than value of device? So we opted to ship us s new replacement one. Tech rep said this transaction ‘used up my accidental geek squad warranty, like an insurance deductible?’ He used the same sku number for replacement. We just got the computer yesterday, and the monitor receptor on the graphics card is different ( was dvi, now hdmi only). Soooooo,,, we’re still dead in the water. Gonna continue my battle via phone later today........