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Customer reviews

Rating 4.6 out of 5 stars with 3716 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,716 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the protection being offered. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this has been beneficial, they were there when i freaked out about something i thought was wrong, but turns out i just forget to do something. (Skipped a step at setup)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when you need them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend having Geek Squad Service. Smart and Professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i need it i have it,good piece of mind. I like the fact that its a option because i am a beginner to the pc world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service unmatched coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, never had an issue with the any employee through geek squad glad I made the extra purchase to make sure my PC was guaranteed for the 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team was great had a problem they fixed it easily, very kind people, very helpful, my family was very pleased with the services as i was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Refurbished, works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this processor for over a year and it has worked great! Works really well for school work, and for download speed is excellent. I only wish I was able to upgrade to Windows 11, but it does not carry the all the specifications for it.... Refurbished, great deal, great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like your protection you have the best out of all the protection out of any of the ones I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with golden screwdriver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best of the best techs to support my issues. They never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the accidental Geek Squad protection plans for all my electronic , I have had to use it and it is as easy to same day going to the store , go to customer service , get approval and pick up a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ✔️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CC Geek squad seems worth it to me! They listened and solved the problem for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek Squad service for at least five years. Anytime I call they are always ready to help resolve any problem I have and they always resolve the issue. The Geek Squad members are very knowledgeable, courteous and most important they are patient. They walk me thru anything I do not understand to help me understand what is being done. Everyone should have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is needed with just about everything and this was optional to purchase. I did for a few more years. I feel confident they would be able to help me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase an extended warranty . Geek squad has always been good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection as yet, but having it just in case my pc needs work is a Godsend. I don't want to need the protection and not have it. I have used the Geek Squad in the past and it is a worthwhile investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them before and if anything goes wrong they can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% would recommended. I accidently destroyed the screen for my all-in-one computer (I still don't know how!) and they replaced the whole device. It's slightly annoying that I paid for a 3 year policy and 6 months into the warranty the terms have already been fulfilled but I can't be too mad as it did it's job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always buy accidental protection but for higher priced items that could get damaged, I always do. I have to say it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put insurance on them because if they thear up it is going to be in the peroid I insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad is the best number one ilove the way they work best buy its number one ilove shopping there thank you for all your help i be back soon 2020is great once again thank you all the service are the best number one my TV installed quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!