Customer Ratings & Reviews

love Geek Squad! We are sure to buy the protection for all our purchases

They did a good job of explaining and are always nice and respectful and very patient with new comers of technology

I’m about to use them for the first time. So hopefully I get the same experience friends and family have had when utilizing the geek squad. Haven’t really heard anything bad about them, and I’m sure I’ll have a good experience as well

I love the whole idea behind the Geek squad for people like me who are NOT geeks. It was vital at first as I was starting up. Now, I haven't been bringing it in to them. I plan to have them do a 'check-up" every six months. Not sure I needed three years, but it was the most economical approach and if something goes wrong with the computer after the warranty, I will be covered.

You need this for those mishaps that happened The geek squad is very good at what they do and they've been friendly and they're very fast.

Fast computer, fast shipping, open box buy excellent condition at a $200 value

Always a good experience with geek squad , highly recommend

I appreciate that Geek Squad together with Best Buy provides protection and mental clarity for my purchase! Thank you all very much!!! My new computer is AMAZING!

Geek Squad agents transferred all of my data from my old computer to the new computer very quickly. They take the time on pick up to go over everything with you and verify the data transfer was complete. I have used geek squad for years and would be totally lost without them.

Easy installation instructions provided and explained.

I feel I’m in good hands adding the Greek Squad to my purchase. I’m sure they will be able to help me with any issues. So far there are none.

Always great to have incase something goes south, right?

I had the best customer service from Best Buy employees

Geek Squad is worth it! Thanks for recommending to add it to the order!

Can't say enough good about the 3 year protection. Just get it. So worth the money. If you are buying a gaming PC there are many things that can go wrong. Best Buy will repair or replace. Have used it before & was so thankful. Best Buys stands behind its products.

I HAVE USED GEEK SQUAD ON ALL ELECTRONIC COMPONETS I'VE PURCHASED THROUGH BEST BUY. OVER THE YEARS I HAVE NOT BEEN DISAPPOINTED. VERY EFFICIENT, KNOWLEDGEABLE AND FRIENDLY

These guys are always the best whenever I have an issue I’m sure they’ll be there to fix the computers they come to the house you don’t even have to bring your unit to them so I’m glad that we purchased this with the computer so we could have worry free for the next three years love you Best Buy

Our order arrived today, the box seemed previously opened… As soon as we got home, we installed the PC, got no image…. Googled the same PC and to my surprise this is a common issue. Not happy with the product, I went o. The chat with geek squad, it was useless, called geek squad, they were a lot more helpful, still no signal. Returning this tomorrow afternoon.

I am happy with the Geek Squad services I have received so far. They have installed the cyber security systems and set up several new computers I have bought there. They have also removed viruses and fixed other computer problems.

Never ever buy anything without geek squad protection they are there all the time to help you out no matter what you need