Customer Ratings & Reviews

Recommend a protection for your computer regardless the additional cost

Haven’t used it yet but feel good we have a plan in case something happens.

Best pc I've every bought, Great performance. Highly suggest to buy.

I love Geek Squad, They are very responsiove to questions, And I also love that they will fix your equipment even if you didnt buy it through best buy.

I have used the Geeksquad tech support program for many years for my computers. Online support is 24/7 and very effective if you have working internet access. In store service is awesome too. When you look at the price, it is amazing. their annual plan is highly worth it and covers a LOT of support. Almost anything I can throw at them. Whether a small business or home user, this service is a real life saver.

Great to always have especially when having animals like cats and dogs if ur drinking a beverage and they decide to jump and knock it into you product

I HAVE USED GEEK SQUAD ON ALL ELECTRONIC COMPONETS I'VE PURCHASED THROUGH BEST BUY. OVER THE YEARS I HAVE NOT BEEN DISAPPOINTED. VERY EFFICIENT, KNOWLEDGEABLE AND FRIENDLY

I have not had to use this protection as yet, but having it just in case my pc needs work is a Godsend. I don't want to need the protection and not have it. I have used the Geek Squad in the past and it is a worthwhile investment.

I have had this processor for over a year and it has worked great! Works really well for school work, and for download speed is excellent. I only wish I was able to upgrade to Windows 11, but it does not carry the all the specifications for it.... Refurbished, great deal, great buy!

Good value, although I hope I never Need it. It gives me comfort knowing I don't have to worry about it.

It's a no brainer. It's a must have and very essential and helpful if your computer crashes or breaks down. 100 percent a great investment because you never know what the future holds.

My laptop had some damage that stopped it from opening and closing without it sounding like it was going to break apart. They were helpful in getting it fixed. No troubles other than having to order a part so it took some time for my laptop to get fixed.

Best Buy always stands behind what they sell. Make sure you buy the protection. Everything you buy is covered.

I have used this service in the future because I’m having problems with my iPad laptop. Get back to me.

Have this just in case the machine gives me problems. Haven't use yet. Had to use before on another item. Didn't have problems with service.

The process was automatically I set up a date to come in and bring in the product they took it ask a few questions and told me it would be a few days and that’s all she wrote great service and experience

Works great I’m glad that I got this for my pc it hasn’t broken yet but I’m glad I have 3 years of reassurance

100% would recommended. I accidently destroyed the screen for my all-in-one computer (I still don't know how!) and they replaced the whole device. It's slightly annoying that I paid for a 3 year policy and 6 months into the warranty the terms have already been fulfilled but I can't be too mad as it did it's job.

It’s an amazing thing to have because if something you’ve bought breaks you could fix it like it’s brand new

I’m about to use them for the first time. So hopefully I get the same experience friends and family have had when utilizing the geek squad. Haven’t really heard anything bad about them, and I’m sure I’ll have a good experience as well