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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3761 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,761 reviews
  • Rated 5 out of 5 stars

    Geek squad trading PC’s so homeschool is back open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m about to use them for the first time. So hopefully I get the same experience friends and family have had when utilizing the geek squad. Haven’t really heard anything bad about them, and I’m sure I’ll have a good experience as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad is the best number one ilove the way they work best buy its number one ilove shopping there thank you for all your help i be back soon 2020is great once again thank you all the service are the best number one my TV installed quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate service they offer I really recommend it. You never know when it’ll come in hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet luckily but well worth the money for the peace of mind if the system decides to exit life early

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have not had any problems yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was highly recommended by my daughter. I thought I would give it a try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope not to use them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet, but is good to know that they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the geek squad but I’ve heard of good things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade from my old one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer.....fast....MUCH nicer than my old OS.....Easy to hook up. Had one minor issue that customer service took care of promptly and easily. Looking forward to many happy days with this desktop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I have the option to have the assurance that if my product breaks, I can get it fixed for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is #1 again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents transferred all of my data from my old computer to the new computer very quickly. They take the time on pick up to go over everything with you and verify the data transfer was complete. I have used geek squad for years and would be totally lost without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this, the truth is it is very fast, you have too many options to choose from, it is incredible how geek never disappoints the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service and answered questions and suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad personal review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good I’ve used them before in the past for Xbox and they give u a gift card of the same value u spent at the time which is great because if the time is alil cheaper now u can use the rest for something else in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection - Just Get It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good about the 3 year protection. Just get it. So worth the money. If you are buying a gaming PC there are many things that can go wrong. Best Buy will repair or replace. Have used it before & was so thankful. Best Buys stands behind its products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a product with this twice, and both times I feel good knowing I have somewhere to go when I mess something up beyond my repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to Have the Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this service yet but I’m happy to know I’ll have a team on standby that can help me with all my computer related need in servicing my new desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps if we have difficulties in the first 2 years. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to replace my sons monitor and I was updated every step of the way! Costumer service was above and beyond. I’m so happy I purchased this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always a yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection since it covers everything that a computer could need. highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safe with the Geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having the Geek Squad behind me for support!!

    I would recommend this to a friend