Customer Ratings & Reviews

So far I haven't have issue but great customer service.

So glad I am able to afford protection in the event of an accident, it is very pricey though

What a relief to have the Geek Squad set up our new computer! In one hours time, he had us up and running. It would have taken me all day and caused major stress.

In the store I was offered the Geek Squad insurance or protection plan. I hope I don't have to use it because the equipment is great. But in case of having them I just have to take the equipment and they fix it or give it another one. I hope so.

The process was automatically I set up a date to come in and bring in the product they took it ask a few questions and told me it would be a few days and that’s all she wrote great service and experience

My new computer is wonderful and efficient for my business, it's been essential!

I love the tower it came fast & had no scratches of wear & tear

I haven’t had to use this service yet but I’m happy to know I’ll have a team on standby that can help me with all my computer related need in servicing my new desktop.

It was very easy to replace my sons monitor and I was updated every step of the way! Costumer service was above and beyond. I’m so happy I purchased this service.

Geek Squad service will always help you sleep better at night. Rest content knowing that the Geek Squad will be there if/when you need them. They are problem solvers, solution makers, and often saviors of a not-so-good going day. I would always recommend having this protection.

I really like this, the truth is it is very fast, you have too many options to choose from, it is incredible how geek never disappoints the best

Thank the Lord I had accidental geek squad protection. My computer was unable to be fixed but I did get my full payment back for the purchase subtracting the geek squad amount. This allowed me to replace my computer quickly and easily.

I purchased this plan for my laptop computer. So far I haven't had to use it for this item. I have had the plan before for a desktop computer and had to bring it in for service. They fixed my issue in a timely manner and were very good about explaining the details of the work they performed.

Good value, although I hope I never Need it. It gives me comfort knowing I don't have to worry about it.

I've bought a product with this twice, and both times I feel good knowing I have somewhere to go when I mess something up beyond my repair

Works great I’m glad that I got this for my pc it hasn’t broken yet but I’m glad I have 3 years of reassurance

I have used this service in the future because I’m having problems with my iPad laptop. Get back to me.

The Geek Squad guys are decent. It's just way less than I expected. Told my 60-day old HP would have to be sent for 4=6 weeks.

I bought an HP tower with an I3 CPU for $299, $100 off regular price of $399. I used my savings to buy Geek Squad Protection for 3 years. If the computer doesn't work, I take it to my local BestBuy store and they either fix it or give me an equal (or better) new one. No having to box up and send off! I really like the convenience!

Haven’t had to use yet luckily but well worth the money for the peace of mind if the system decides to exit life early