Customer Ratings & Reviews

Happy to have the comfort in the maintenance and safety of my devices with the 2-year protection plan. Great value.

I purchased an Open Box all-in-one computer in the store. The sales agent did check it out before I purchased it and it was Geek certified. However, I opted to purchase Geek insurance as a "safety measure". I feel it's worth the price.

It’s always a good idea to buy a three-year protection plan when you buy a high dollar gaming computer. I’ve learned my lesson in the past and I won’t make that mistake again. I highly recommend a three-year protection plan.

My son destroyed his computer on the 2nd day of use. I was able to return the computer with ease and was issued a full refund when the computer couldn’t be repaired. The Protection plan is a great asset especially for when you are purchasing for children.

the best protection i have i was able to use it to repair my phone and i pad at no cost, they also installed washer and dryer as part of the service. only issue is how long it takes to get in to see a geek squad member. hopefully it will get better

Geek squad installed my new Television, Internet Expanded EERO Service that has improved reception and quick and excellent access for internet phone systems.

I could not manage my computer business if it were not for the Geek Squad and their all-inclusive protection plan. The service is quick and the technicians are professional, polite, patient and extremely knowledgeable. Save yourself a lot of stress and time and let Geek Squad move you through your problems quickly!

Its good to have a warranty but best buy neglects to tell you that HP office a better warranty with in home service for 1/3 of the price. With geek squad you have to take it in

Best Buy always stands behind what they sell. Make sure you buy the protection. Everything you buy is covered.

Super helpful. Didnt have the computer i was looking for but found me one in store with better spec for about the same price.

I had this computer for a month or so now and so far it's been great. I looked around for a reliable home computer. I am very pleased with my purchase.

It was highly recommended by my daughter. I thought I would give it a try.

I've had them for years and as always the Geek Squad gives excellent service I always purchase their protection and repair service on electronics

I already used geek squad to set up my keyboard, i didn't notice the tongle in the box. Lol They explained & I understood

I actually didn't need help setting it up and I am not tech savvy I feel good with 5 kids that best buy has a warranty for about everything and I know that if it gets broken I didnt waste 600 the extra 200 for 3 yrs os well worth the piece of mind.

I love this computer it works for me as it fits on my desk and doesn't cause any clutter. I can also play my games on it and it doesn't lag.

When you purchase products from a store you look at who is selling you what your buying and me personally best buy has a astounded reputation for good products and customers service anything they sell and any services they offer you can count on it.

It s very good service and my computer is still working good on 2 year now never slow or damage

This is something really good to have because if something was to happen to my computer by accident I can have it fixed or even replaced.

Excellent, i havent had to use geek squad yet, if his PC messes up again i will call them