Customer Ratings & Reviews

I've had them for years and as always the Geek Squad gives excellent service I always purchase their protection and repair service on electronics

I had this computer for a month or so now and so far it's been great. I looked around for a reliable home computer. I am very pleased with my purchase.

I love this computer it works for me as it fits on my desk and doesn't cause any clutter. I can also play my games on it and it doesn't lag.

Really needed it to go with my pc. Thanks to this if any accident happens ill be good for 3 years.

Worth it. Always come in clutch. Honestly with all insurance it’s always better to have JT and not need it. Break the cost down monthly. It’s really not too bad

I purchased this plan for my laptop computer. So far I haven't had to use it for this item. I have had the plan before for a desktop computer and had to bring it in for service. They fixed my issue in a timely manner and were very good about explaining the details of the work they performed.

This is something really good to have because if something was to happen to my computer by accident I can have it fixed or even replaced.

Great service to have when something goes wrong. Geek squad is knowledgeable and worth the money.

Had to use this on a new computer I purchased. Arrived DOA, Geek Squad instantly diagnosed the issue and had me back on my PC very quickly!

Great peace of mind having this protection. A good way to protect your investment/purchase. My old computer just stopped working. I couldn't recover rare pictures. The geek squad did and transfered them over to my new computer. I will back them up now of course.

Received assistance to understand what I was getting.

For myself, when purchasing any electronics above $75-$100, I always purchase the warranty. Nothing better than knowing I can walk in and replace it for up to 3-4 years. My Sony Gold headset crapped out on me and I got store credit because they were out. EZ PZ.

They are great when i need help and the expertise.

I bought an HP tower with an I3 CPU for $299, $100 off regular price of $399. I used my savings to buy Geek Squad Protection for 3 years. If the computer doesn't work, I take it to my local BestBuy store and they either fix it or give me an equal (or better) new one. No having to box up and send off! I really like the convenience!

The Geek Squad has been responsive and handled all problems I have had with the computer.

This is one of the best parts of my computer as now i can call for help when needed

It’s always a good idea to buy a three-year protection plan when you buy a high dollar gaming computer. I’ve learned my lesson in the past and I won’t make that mistake again. I highly recommend a three-year protection plan.

Nice to have peace of mind for the next 2 years that Best Buy will take care of my computer if something happens to it. It is simply insurance for your computer at an affordable rate.

I LOVE the Geek Squad Protection plan! It is SO easy to get your money back if you have a problem with a product!! I buy it on almost EVERTHING I get from Best Buy, and I try to buy everything at Best Buy because they are so easy to work with!

I LOVE the Geek Squad Protection plan! It is SO easy to get your money back if you have a problem with a product!! I buy it on almost EVERTHING I get from Best Buy, and I try to buy everything at Best Buy because they are so easy to work with!