Customer Ratings & Reviews

Excellent quality fast, and adequate brightness great

I always buy this warranty for all my electronics. The only bad things is if I need to replace something, it wont cover the current value of the merchandise. It has to be up to the amount I paid originally not the current value. Not so good if you get something on sale.

The price of a Geek Squad warranty is quite expensive. There should be an option to download a hard-copy of the warranty - just in case.

I purchased an Open Box all-in-one computer in the store. The sales agent did check it out before I purchased it and it was Geek certified. However, I opted to purchase Geek insurance as a "safety measure". I feel it's worth the price.

I have not used geek squad service yet however it is best to l have this if anything happens in next three years. Save money in the long run.

The Protection plan is a must have for anything. Geek squad was amazing looking for a solution for me after my dog hit a cup of water on my computer.

agents were all friendly and the one I worked with was very professional and knowledgeable and was very patient with me and my lack of computer talk or lack of...never complain or irritated with ny calling things "that thing that you push and not sure what i did but"

Always their to answer questions, whenever I was in a bind I could always count on the geek squad to bail me out of a crazy situation

Everyone was so helpful finding the right pc for me!

the best protection i have i was able to use it to repair my phone and i pad at no cost, they also installed washer and dryer as part of the service. only issue is how long it takes to get in to see a geek squad member. hopefully it will get better

My son destroyed his computer on the 2nd day of use. I was able to return the computer with ease and was issued a full refund when the computer couldn’t be repaired. The Protection plan is a great asset especially for when you are purchasing for children.

Smart investment and always saves time and stress. I buy the geek squad protection on all my Best Buy purchases.

Geek squad installed my new Television, Internet Expanded EERO Service that has improved reception and quick and excellent access for internet phone systems.

I took my old computer to the Geek Squad desk. He looked at it and suggested I take a look at the newer computers. He's the one that said Best Buy had financing and I didn't know that.

After 2 years my 50 in insignia died within 2 days the geek squad was at my home decided it could not be fixed they refunded the purchase price and i went to best buy and purchased another tv in 2 days great

They have not yet had to use it on this particular product. But I have had it on other items, and they great fixing any problem that might come up with your product.

One of the best purchases help protect my pc from additional website and spam. Love it!

I got a full refund, although in store credit, for a computer that i bought which which broke down just 2 months out of manufacturers warranty.

Quick to respond and quick to do their job. Excellent service!

Geek squad is very professional and has been able to fix my computers many times. I would never purchase any computer without the protection.