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Customer reviews

Rating 4.6 out of 5 stars with 3716 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,716 reviews
  • Rated 5 out of 5 stars

    Good nights rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never understand why people take a chance hoping that an expensive purchase will out live malfunctions or mishaps. This warranty not only covers my sons gaming pc completely but it gives me peace over the next three years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend protecting your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great but the repair they give it 4-6 weeks so be prepared to be without whatever your repair is. The update on the repair needs improvements I had to reach out often after 3 weeks. If they can fix those issues I would give 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have not yet had to use it on this particular product. But I have had it on other items, and they great fixing any problem that might come up with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I get, if a Geek Squad warranty is available I will get it 99% of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new predator orion 5000 and i am very grateful i did in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed it to go with my pc. Thanks to this if any accident happens ill be good for 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS THE BEST COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computers I've ever had. It does everything I want it to and more. Setup was a breeze. My games are so much more fun on this computer. The sound is amazing and the picture is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have when something goes wrong. Geek squad is knowledgeable and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST DO IT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always their to answer questions, whenever I was in a bind I could always count on the geek squad to bail me out of a crazy situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is top notch great for gaming and streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they can't fix it over the phone they reimburse the $39.00 fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I believe the Geek Squad it's quite beneficial to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that I'm not that sure about but I'm sure I'll enjoy just as much one more time I feel the prices are the best I've seen around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them and I like having professional opinions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very professional and has been able to fix my computers many times. I would never purchase any computer without the protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still confused.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this service. i never had the experience to use it because I didn't know what the service fully covered. I called some people who work there and he or she told me that I have to bring the product inside the store or pay full price for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best extended warranty program and at a good value. I highly recommend it to anyone making a large purchase. I have it for computers and video game systems and phones but i wouldnt buybit for a game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchase the warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clumsy? Purchase. Got kids? PURCHASE! GOT A HUSBAND? PURCHASE!! Lol but no its definitely worth it and you never know when you may need it. I strongly recommend , but be careful always ask what each warranty includes..some are not worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a life saver!!! i brought my brand new tablet home and somehow the screen was cracked when i opened the box. I could have argued the warranty, but that was going to be such a hassle. The geeksquad replaced it without any questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey you never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying protection for expensive gadgets is not required but for peace of mind it is nice to have a choice and bestbuy is top notch in fixing and delivering a working product back to you.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great value, I always get the plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, I always get the plan. In my opinion, one of the best plans available, I always get it just in case & for piece of mind. I do work for Best Buy but my opinions are my own and do not necessarily reflect Best Buy Policy.

    I would recommend this to a friend