Customer Ratings & Reviews

Smart investment and always saves time and stress. I buy the geek squad protection on all my Best Buy purchases.

Great customer service! They were really helpful when I went in

I mean its protection, what else would you expect?

Nice to know I have a backup plan for the computer. I have had to use a protection plan in the past and have never been disappointed in the coveragr provided. Worth every penny for high dollar items.

The Geek Squad has been responsive and handled all problems I have had with the computer.

Have not used them yet, but is good to know that they are there.

I am so glad that I bought this protection plan it helped me when I broke my first computer and when it couldn't be fixed they refunded my money and helped me pick out a new computer that was suited for me.

I am always happy with the work of Geek Squad, whenever I bring my computer in for fixing up. They set up my new computer for me, and it works wonderfully. I rely on them.

So far we haven't needed to use our plan yet but we've found it's always better to get the protection on large purchases. Geek squad has never let us down before so we always add the protection plans onto our more expensive items.

The technician added RAM and also cleaned CPU. As he did, he explained the importance as to why and problems that could arise if build-up occurs. He was very thorough.

This is one of the best parts of my computer as now i can call for help when needed

This service is a MUST have for any large purchases especially TV's and other electronics. My Sony TV had motherboard problems 3 times and the parts were replace at my house without me going anywhere.

The price of a Geek Squad warranty is quite expensive. There should be an option to download a hard-copy of the warranty - just in case.

I like to purchase the accidental geek squad protection for a piece of mind for my larger purchases. That way, if something goes wrong Best Buy will take care of me. And they have always taken care of me!

Received assistance to understand product. Helpful staff

I bought this protection plan because I think it is great for all electronics. I am so happy that Best Buy offers this plan. I would recommend it for all of your electronics, you never know what might happen.

I love geek squad and always purchase the warranty. I have had to use the protection several times with different items and NEVER had any issues.

So far, we have only used the Geek Squad service for when took our old desktop in for review of what was wrong and estimate of cost vs buying new. The Squad associate was helpful in explanation and suggesting better route to take.

One of the best purchases help protect my pc from additional website and spam. Love it!

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