Customer Ratings & Reviews

I had a tv break down on me in 6 months and i didn't put insurance on it now I'm out of a 600 dollars and i have too buy a new tv always insure your product u never know

I just got this today but it sounds like it will be great if i ever need it.

The list of services rendered is too exhaustive to enumerate to incude installing software on my laptop and desktop and coming out to my apartment to get my desktop and printer up and running, and scheduling multiple consultations.

Great computer at a great price. Perfect starter for a new gamer with tons of memory! Highly upgradable for the seasoned veteran. Definitely recommend!

BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens

I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

They help me right away easy and quick you just explain them what happened and they will get right fix the problem

I have experience with the warranty before and is really great, worth every cent!

I bought a 3 yr plan for my new desktop in Oct 2019. In spring of 2021 the machine wouldn't startup. I took the machine in and the plan replaced the motherboard. The squad staff got it done for me. Especially since the machine was only a year and half old. The only problem is that they don't pack the machine to go home. They just hand you the machine with no warning that you need to bring your own crating. The repair fixed the problem but it also took six weeks to complete. My last computer it was quicker to send back and forth to HP. That old computer took 10 days this took six weeks.

Always there to help when you need them would recommend people getting the service

I have been buying these plans since 1997. Have only had to use them a handful of times and everytime it saved me hundreds of dollars upfront and i never had the stress of not knowing how to replace things or stop working because I didn't have a PC or laptop etc.

A must have for tech products in todays world! I would not buy without it!

I use to work for best buy at the customer service area right next to geek squad. With my history of doing returns and knowing what they do I already know the worth.

Geeks set up new watch..and showed how to use it..great job by the geeks

Best Buy's GSP is great to have on higher ticket items. They cover almost everything without any question(s) asked (typically). I highly recommend this protection plan.

They have been very helpful. I am glad I have them.

Geek squad always a good purchase, you never know when something will happen. 2year accident protection gives you peace of mind.

I bought this 2-Year Accidental Geek Squad Protection plan for my Dell All-in-one desktop computer even though there is manufacturing warranty for one year but best buy try to offer you to buy for 2 years.

I was so impressed with the quality of work, my appointment actually was moved up,worked out great. All is great. My technician work shoe covers,mask. Very covid protected

So far no issues with my computer so I hadn't had the need to take my computer to GeekSquad yet.