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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3762 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,762 reviews
  • Rated 5 out of 5 stars

    Working as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues with my computer so I hadn't had the need to take my computer to GeekSquad yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it, haven't had to use it yet I hope I never have to us it, but it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure or plan to regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having insurance is for peace of mind. Though so many times my purchase of the Geek Squad Service has been used... if you don't get it, plan to regret your decision down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fixes the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know very few things when it comes to computer stuff I have used the geek squad many times and they always solve my problems They are always available 24/7 Work the yearly price to get great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got extended warranty protection just in case I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good u can return it if u wanna return ur item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 1 year Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have this connected to my devices to protect all my electronics. If you should run into any problems or should an accident occur, their protection is there to get you back on track.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad helped me get warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumer service and I recommend them to anyone who is having trouble with that deal with technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Accident protection is good if anything happen I can just give it to them they can fixed for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always trusted geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really saved myself from a heart attack when my computers bios decided to cave itself in, employee’s will list out your options for repair or offer you a refund in credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services for 1 year is a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice if you have a several devices. I bought it for my first time. I’ve been use for 4 devices. Is a good choice if you will use to different devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Vanessa. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best they will help you figure out everything's u need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it still absolutely amazing I’m still using it. Like if I bought it yesterday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time you have small kids and you buy them a device then getting and buying geeksquad is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is worth every penny - I know if I have a problem, it will be fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue with a pre built pc I bought. Geek squad people were super helpful. Offered to swap the whole unit on the spot. One of the main reasons I shop at Best Buy is to add GSP to the purchase. Always buy geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talyns geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a great help I recommend them 100% for every item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cyberpower PC Accident Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for a gaming desktop computer. I love having the peace of mind that if anything happens it will be covered for such an expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service protection program has come in such good use when I was having problems with getting the desktop I purchased to work. Geek squad was available immediately and fixed the problem the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comparison

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new windows compared to my older model.

    I would recommend this to a friend