Customer Ratings & Reviews

This is good as always helps since I’m very clumsy and need the tender care for my device!

They have always been helpful when we need them. And quickly replaced defective items which was completely out of theit control. I recommend this for any high end electric item!!

Have had Geek Squad protection for several years. I recommend it to everyone. I have used the plan several times and always happy with the outcome.

Excellent product. Enjoy using this computer. It's worth the money spent.

This service is amazing! I have used with a PC and will always purchase it over and over! It is honestly as advertised, would buy again and again!

I am happy to know that I am covered for service with a team of experts in the Geek Squad.

This is a good deal for having expert advice when you need it.

Haven't experienced it yet, but i know it will be great

Whenever the Geek Squad Protection Plan is available, I always add it to my purchases!

Hopefully I won’t have to use it, but it’s nice to have for peace of mind.

I decided to purchase this geek squad product protection. My son had purchased it for several years and have been very pleased. Actually he swears by it. It has been a great value.

If you drop it or spill something on it, you just take it back to BestBuy (any store) and they either fix it or give you a new one. No boxing it up and shipping it back to the manufacturer. Highly recommended!

It was one of the best Maintance agreements I have ever made. I have been able to utilize the service of the agreement on numerous occasions during very important projects.

Its so good i dont even know i have it in my house.

I have used the Geek Squad for several years now. They help keep my computers clean and up to date. They are always courteous and always very skilled. When ever I have an issue, I know they can get it cleared up.

Always good to get geek squad on your products. For the just in case.

I purchase this protection on all electronics that I purchase at Best Buy. I never think about purchasing electronics anywhere else because I know that Best Buy will stand behind their products.

They do a great job when you need a repair or have questions!

Tried to refund a geek squad warranty, was told by corporate it would be no issue, they gave issues and tried to keep my money on a gift card for there store. Ive has 1200 lost in a gift card before with Bestbuy. It was terrible service and the red head manager was laughing the whole time. Terrible character for a manager, a person at that. I work hard for my money as we all do. For a company to take my money when it can be refunded to my debit. He as an employee went Against there policy. Just spent over 1.5k in February of 2025 to be treated like this.

Like how with this protection plan, that I can just take the items to the store and they help.me figure out the right next step.