Customer Ratings & Reviews

My daughter is clumsy, so we got The accidental protection to cover all the stops

I purchased an "Open Box" computer. When it was delivered, it hadn't been "programmed" for the next user. It still had the last owners information on it. I wasn't able to log in and register it for myself. When I called about it, I was told to bring it back to Best Buy. The process took them about 30+ minutes or more. When they were done, I was told, "Okay, we won't charge you".???? Why would I be charged for something that should've alread been done?

I always get a warranty on big purchase worry free on items.

have already had a need for using the geek squad when installing my new programs and computer, and they did a great job, so happy with my purchase, and looking forward to many good years of support.

This is totally worth buying!!! Best Buy stands 100% behind the geek squad service. I’ve had to use them several times and it more than pays for itself!!!

Got this with my total tech membership and I’m more excited about this than I am about the product it’s protecting lol

Yes it was good never know when your drink spills on it any covered is better for me and I don’t know what it was like to be with out the protection they offer great plan get it

Great "insurance" to have if needed. Ease of use.

I called because I thought I had a camera included with my new computer but the agent was able to check my purchase and let me know it was not included. But he did suggest what I needed to do.

Agents were very helpful, polite, and professional. I left a happy customer

Bought for new PC. Good to know they will take care of anything if issues come up.

So glad Best Buy offered this product to us. We had our lap top diagnosis with this plan, Then able to use it to transfer files to new purchase computer It paid for itself in one say

Geek squad protection is great just in case something bad happens.

I buy Geek Squad protection on all the products I buy at BestBuy as I do not want to be looking for the "right" technician to fix any problems that might arise over the years. Similarly, if I need technical assistance I have it over the phone, in person or at my home.

a decent step up from a non gaming comp to a gaming one via out dated 1060 vrs 3060

Very worth it please i cannot stress this enough get protection on your products

I purchased the geek squad protection for the HP Desktop that I purchased at Best Buy and I am glad I did . You never know when you will have an issue arise and it gives you a sense of knowing that you will have them there when you need them.

Has been super helpful with all PC questions the few I had

This is the most important product purchased. It is a must have for any big tech or appliance purchase. The ease of customer service and effectivity makes it a no-brained!

The employees were very kind and helpful, even my toddlers like them!