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Customer reviews

Rating 4.6 out of 5 stars with 3824 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,824 reviews
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to be covered. I haven’t needed it yet but glad I have it just In case. Covers a whole lot of things eases my mind during this time of covid that at least I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your assets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing items, I recommend adding the protection plan. This has come in handy for me on multiple occasions. The plan is easy to use if needed. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble setting up my computer and called. I spoke to a representative that walked me through the process that allowed me to get my computer operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being an older person it made sense to have a go to place for tune ups if nesscessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are to replace my circuit board for my tv. They also mounted my glass shelves for my consoles. They are to mount my tv to the wall. They are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been super helpful with all PC questions the few I had

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Do it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is worth it. Definitely a peace of mind having it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to know that I am covered for service with a team of experts in the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the BEST thing that best buy offers to customers absolutely love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad for their help we had questions and they were very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use it, hurray!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agreed to offer me a free year of Geek Squad protection because their open box computer did not have the manufacturer's warranty (called and verified with Cyberpower)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOADING CAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT TOOK MY PACKAGES TO MY CAR AND PLACED THEM INSID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great "insurance" to have if needed. Ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my appnt within the next hour ans was helped very well. Great customer service recieved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for the price haven't found anything close to as good as these ones, Would recommend for sure! Very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the best at bestbuy thank you for your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! If you think you won’t need it, think again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to utilize the technician the plug-n-play feature worked perfectly the 1st time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave Best Buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Protection. It has proven several times to be a valuable purchase. Each time I have had an issue, the Geek Squad is on it and meets or exceeds my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC randomly died out of no where and this makes it so that I’m not wasting money trying to get a faulty product fixed.

    I would recommend this to a friend