Customer Ratings & Reviews

Geeksquad is the best i am glad i always have them here to answer questions

Best of the best for personal experience and workplace

Peace of mind is worth the cost of this protection plan. The computer was almost $1500 and certainly couldn't be replaced for the amount of the protection plan.

They are always ready to help when you need them and very knowledgeable

Geek Squad's product warranty is very good. I have peace of mind knowing that if something does go wrong they will step up to the plate and replace it.

One day my external DVD player stopped working and I brought it in. I was surprised after five minutes I was told no problem you are covered just go grab a new one. Wow.

This is a must have for any electronic purchase!!!

Haven't used it yet so can't provide a proper review.

I love geek squad protection and having all of my services covered.

Fantastic product. I am not hesitant about getting these protection plans because I have needed them in the past.

In the past the Greek Squad has always been very Reliable.! They still are! Haven't had to use them yet However my having the protection made me feel safe!

highly recommend this service for computers and any other appliances or orders from Best Buy. Top notch service that always makes it right or helps.

Great to be able to have this as a backup for the standard warranty that comes with my product. Very helpful and intuitive service. I recommend for any major purchase.

I sent in my computer for what I believed to have been a simple fix. After about a week, I was told that it was unable to be repaired (I sent a tower in to fix an issue with a USB port). I was told that I'd be given full credit at the value of my purchase. I declined originally and asked that my device be simply returned, as it should still be functioning. I was simply told no and that my only option was to take the credit, which does not sit right with me. I did not want to be forced into buying another PC, which cost me more money than my original purchase and I ended up with worse specs. The service center representatives are also horrible at callbacks; in example, a "two-hour callback time frame" lasted roughly 8 hours.

THE GEEK SQUAD TEAM WAS VERY PROFEESIONAL, PLEASANT & KNOWLEDGABLE SETTING UP MY COMPUTER & WEBROOT PROTECTION ALWAYS ANSWERED ALL MY QUESTIONS & CONCERNS

i dont know what i would do without my geek squad protection . especially now during quarantine. being able to dial in and have my problems solved has been amazing

Having Accidential Protection from BestBuy is the best investment you can have. You never know when issues arise. The Geek Squad is there to give you a peace of mind

This three-year accident protection is a decent price for such an expensive gaming computer.

Purchased along with my new HP desktop. Just wanted additional coverage. Had previous coverage with other HP products. Used the service and it was very well worth it.

Agenys/Geeks installed hardware and assisited daughter on updates and shortcuts to using new desk top computer and 2018 laptop. great advice and assistance. Thanks and God bless