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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3763 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,763 reviews
  • Rated 5 out of 5 stars

    WARRANTY EXTENDED BY GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS BUY THE EXTENBDED WARRANTY... HOPING NEVER TO HAVE TO USE IT... BUT IF YOU DO.. BEST BUY PLANS ECLIPSE ANYTHING ELSE OFFERED BY ANYONE...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus buying the protection now a days they just don't make stuff like they used too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus buying the protection now a days they just don't make stuff like they used too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent, good service and quick in service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this if you have kids or dogs. I haven’t had a problem but it does make sense to have it and not need it, than to need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Especially if you have kids that love to play with water. This covers water damage which makes this plan so much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection for my grandson is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that my grandson is in good hands with the Geek Squad especially with this purchase of his first gaming PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver always say yes when they ask if you want to add this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squat service they fix all of my electronic devices and how's the records of my purchase information so information so if I'd ever need it I can get a print out from them directly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always glad to get an extended warranty like Geek Squad Protection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Managerial & Corporate Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought HP Omen Gaming Desktop Dec 28th. It has been used less than 20 times. Purchased 200/300 warranty. Best Buy Plus Member (former now). Just dropped off computer due to operating/software issue according to Geek Squad. You would think they and Best Buy would fix my barely used, 3 month old 1,300 computer. NOPE. Manager made me purchase a yearly membership or pay $250. So...this million dollar company just had me return a $700 unopened laptop and will now lose my business on our kitchen remodeling. Best Buy just lost a customer and 6-7,000 thousand dollars. Congrats. -Just reposted this review on Yelp, Google wt

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always very helpful and really know what they are doing. I have always purchased this in fact I purchased it before my trip to best buy in September.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of emergency to get help with the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I started relying more on my Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many experiences with he Geek Squad it has be become my go to resource for all my electronic devices. I have found them to be very responsive and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not expensive, I hope we never have an accident but who knows?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great......................... ....... ..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with accidental protection. That one time you Don’t get it is when you will need it the most.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    lfq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I highly recommend the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always add protection to purchased items, beneficial to you if anything ever happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my insurance yet. My computer is working perfectly. I have used the protection plan on prior purchases, so it is worth the price.

    I would recommend this to a friend