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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3763 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,763 reviews
  • Rated 5 out of 5 stars

    Easy to install instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the warranty I wasn't sure I needed it, but after seeing how my children have handled the computer I am glad I got the 3-year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I’ve had a question or concern regarding my purchase, they’ve done the best with resolving the issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cracked screen on AIO desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought item home, unpacked and during a move the screen cracked. i brought to geeksquad and they replaced the screen without any questions! only issue was the time for repair. took about 2 weeks from the date i dropped it off to the time i received item back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad! The people are always helpful. Try to get it on all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i dont have to use it. I have this just incase it is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was another warranty that was offered I can't give a opinion because we haven't used it yet because we have not hooked up are computer yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item for my son gameing computer and till now it help the only problem now is when to purchase it again when it expires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, but good to know we have protection for our new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use my 3-Year Accidental Geek Squad Protection, but in the past they have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have a peace of mind, to fix or replace in this hard times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan for large purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year of coverage was a good value when compared to the cost of replacing my brand new PC if there is a power surge (my last PC was damaged during a storm and I did not have this protection).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this plan it will be very helpful if something were to happen and you need assistance. the Geek squad is great. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the chance and ability to fix my pc if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC cpu and display card somehow got destroyed 3 months before my geek squad expired. Saved me hundreds.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Drew. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help you when device no longer works try to repair or replace the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have saves time and money,but they need more people working for them, two week wait for date install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were great, answered all my questions and transferred everything to my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is a great thing to have and save you money on your project,I have a computer that I'm going to have them clean it up so I can sell it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is with out a doubt the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy anything without this protection! Service is great if you need to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service and Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent investigate flawed PC. Was able to discover what was wrong with it and allowed easy replacement of defective item.

    I would recommend this to a friend