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Customer reviews

Rating 4.6 out of 5 stars with 3824 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,824 reviews
  • Rated 5 out of 5 stars

    Geek squad in Duluth is always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this service for my son's computer. I have used Geek squad in the past for other electronics with positive results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a insurance for pc computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extra coverage for my son’s pc game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. And I am 66 years old. So I feel like I have immediate backup if I struggle with something. Thank yiu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this feature def recommended if you are nervous about your electronics

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Managerial & Corporate Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought HP Omen Gaming Desktop Dec 28th. It has been used less than 20 times. Purchased 200/300 warranty. Best Buy Plus Member (former now). Just dropped off computer due to operating/software issue according to Geek Squad. You would think they and Best Buy would fix my barely used, 3 month old 1,300 computer. NOPE. Manager made me purchase a yearly membership or pay $250. So...this million dollar company just had me return a $700 unopened laptop and will now lose my business on our kitchen remodeling. Best Buy just lost a customer and 6-7,000 thousand dollars. Congrats. -Just reposted this review on Yelp, Google wt

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect exactly what I needed , appreciate you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our business, we run a print business and this PC is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 1 year protec for my vengance pc nobody knows:), is just 2 weeeks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are a little expensive. The Geek Squad Agents are Dreat and easy to work with they will help you . The plan is a great thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair Plan That's Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and convenient for routine maintenance or repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execuecite,perfect ,nice awesome!!!!!! Boom ,cool .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have service coverage from technology experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get this if you are buying something and you or someone else that might use the product is clumsy. This way, you can get a replacement just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any other ......................... ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in a PC I had purchased in March, but it was unable to be repaired. Best Buy replaced the PC with a new PC having similar specs, and issued a new 3 year service plan to go with it. Total out-of-pocket, $0.00. Good work, guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ptotection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is on the computer that I purchased in December 2020. I'm glad that I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty has paid off for me several times, wouldn’t get a pc without a 2 year BB warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice knowing I have this coverage incase I ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek protection on all my products. I have done this for years! It's the best way for me to have confidence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek protection on all my products. I have done this for years! It's the best way for me to have confidence!

    I would recommend this to a friend