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Customer reviews

Rating 4.6 out of 5 stars with 3824 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,824 reviews
  • Rated 5 out of 5 stars

    Glad I was able to come back and purchase, the fir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time trying this, once I purchased my computer, the first salesman did not offer it to me. Receipts need to list salesman names.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peaxe of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they warranty my computer and I am protected against any damage or malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt in for the geek squad protection. Especially for anything over $1,000. Worth the money every time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Orange Park location red hair manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to refund a geek squad warranty, was told by corporate it would be no issue, they gave issues and tried to keep my money on a gift card for there store. Ive has 1200 lost in a gift card before with Bestbuy. It was terrible service and the red head manager was laughing the whole time. Terrible character for a manager, a person at that. I work hard for my money as we all do. For a company to take my money when it can be refunded to my debit. He as an employee went Against there policy. Just spent over 1.5k in February of 2025 to be treated like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful / helpful / looking forward to having them network the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the 3 Year Accidental Geek Squad Protection to all customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have insurance on the device so that you know that if anything happens it can get fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something you never know if you might need. Things happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad service has been of value when I have unexpected issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is amazing and highly recommend for all your bestbuy needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must when purchasing high end electronics. They cover almost everything and keep you worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never have enough protection. Mistakes do happen so i invested in this service plan. Best investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy with My Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always get this with major purchases. Best Buy does a great job in making it easy to things fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed this very quickly and I was able to pickup next day

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Always Purchase Extra Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent wasn't able to repair my All In One so they gave me the purchase Credit toward a new model. I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven’t had any issues with my PC to need this protection, but nice to have if I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet. Hope it's worth the money when I need it. Heard good things about Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store. Great service. Great product. Thank y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beauty of a product. It is highly recommended. A very important product. And highly desirable in any home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store. Great service. Great product. Thank y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beauty of a product. It is highly recommended. A very important product. And highly desirable in any home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OWNER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FEEL RELIEVED ON HAVING THIS JUST IN CASE YOU HAVE ACCIDENTS ON YOUR COMPUTER. ITS ALWAYS NICE TO HAVE.

    I would recommend this to a friend