Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3775 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,775 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this with my large electronic purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't by a computer without it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer services that the Geek Squad is awesome. I would never purchase a computer without the assurance that I could get help from them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sells broken products to scam insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's computer broke the first month he got it and then brok again a month later. Manufacturer said the motherboard was no good and to issue store credit, not a refund. But i wasn't given a refund for the $350 insurance. They took that and told me i lost it. I dont understand how they can sell a product, have it break multiple times within 2 months and then tell me i get not insurance back. Dont buy the the insurance, its a scam.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worry protection for laptop and/or home computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service when you need them, would buy again anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good expertise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad for several years - very happy with the expertise of the staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth expense

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have with purchase. Appreciate the coverage they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technically

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to the home on time and solved the problem with the experience of a technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this just in case something happens!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal if you are an accidental person. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a service that is worth the money. Also very beneficial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend buying the protection package. You never know if you will need it. I did!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get gsp on EVERYTHING , good protection plan , they always take care of you and find solutions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend to purchase this service. Very satisfied with the service I conituallh receive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had an occasion to utilize my Geek Squad protection plan. Hopefully it will not be necessary, but its good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is a relief to have it !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very important to me to be protected , i columns live if this accidental protection dint exists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to have added this protection to my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the only way to go! The Protection plans are a must have on your expensive tech gear! Geek Squad you are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always acquire protection because it really protects against any accident or defect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fortnite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for playing my favorite game on the Xbox 1. Really cool I recommend it to everyone

    I would recommend this to a friend