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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 3,775 reviews
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and convenient. They fixed our computer within 24hrs from drop off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL WORTH THE MONEY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved my butt so many times. I honestly will not buy any electronics without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are purchasing an expensive product, it is worth the investment for the protection too. Good to know Geek Squad has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has the best protection and the agents are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The peace of mind of having geek squad by your sid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind of having geek squad by your side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection will be worry free !! I can just take to Best Buy get it taken care of .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad gives peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 3 year accidental plan gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My monitor got replace immediately, thing like a pc gets sent out for replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad At Home Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that you can take for replacement if anything wrong during the warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it awsome to have and wonderful product tell people to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that with best buys protection plans all they have to do is key in your phone number and can find it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the grek squad has been pretty helpful. had some trouble with scheduling before xmas but hopefully this was just due to covid issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deeply Dissatisfied with Geek Squad and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another product from Best Buy again. Purchased a $1k+ pc along with $200 accidental protection. 1.5 years into purchase I experienced major failure of multiple pc components. Upon dropping pc off to Geek Squad I was informed it would be sent away and componants would be replaced... next day I receive a phone call informing me that the GS employees are unable to complete the digital paperwork associated with it, and so the only option is to refund the cost of the pc (but not the warranty). I can no longer purchase this pc for less than 1500. Honestly, I highly recommend anybody looking to purchase high-end electronics look elsewhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an important insurance to buy for your electronics I recommend it to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it but have great peace of mind knowing it is there. Price is not to bad either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this protection on my first computer and did need it after a year or so. It saved me money so I added it to my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get to use had to return tower for not enough speed. But would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome bonus with quick easy help when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thankfully haven't had to use this yet, but knowing it's there is a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Geek squad for all of your stuff is better having it and the best thing take it to the store

    I would recommend this to a friend