Customer Ratings & Reviews

Awesome Geek Squad team! They know everything and great customer service

I always purchase warranties on any item I buy. The last time I did, it was well worth it because it had a manufacturer defect,

Great service. Understanding people to talk to. No robots

Bestbuy/geek squad sold me a computer which brand they said they could not work under, yet still offered geek squad protection. When my CPU was hit by the INTEL i9 software issue that burned out CPUs I took my PC to my local bestbuy and the local Geek squad essentially told me to pound sand. They said they can't work on PCPower builds. My question? Why sell me geek squad protection on a product they can't work on?

If you purchase something that is valuable, you must always be ready for any unexpected accident. Good protection for the affordable price.

Awesome to have protection when you need it most snd don’t want big unexpected expense

I had to use geek squad because my sons laptop dropped off his bed and shattered the screen a week after getting it. Took it to them and fixed it like it was brand new. Worth it!!

None was inquired. Did not use the geek squad for my purchase

We've used Geek Squad a number of times. Always easy. People unfailingly polite and helpful. Thank you.

I love having them at my disposal whenever I have a problem with my devices. The agents are always very friendly and happy to help me.

never had an issue with Geek Squad warranties. We buy them on all major purchases where peace of mind is important to us.

It was another warranty that was offered I can't give a opinion because we haven't used it yet because we have not hooked up are computer yet

My PC cpu and display card somehow got destroyed 3 months before my geek squad expired. Saved me hundreds.

great because accidents always happen just remember to tell them you have a plan you go in to get them replaced or fixed.

I feel relaxed after I purchased the Geed Squad warranty since my Dell desktop will be covered at least 4 years by the warranty that will repair or replace it if something bad happens.

the squad has help with questions about my computer and applications that I had a problem with using. very prompt team in responding to my questions.

good thing to have when you have about 10 cats lol

This is a life saver always say yes when they ask if you want to add this

I purchase this item for my son gameing computer and till now it help the only problem now is when to purchase it again when it expires

Will always get the Geek Squad, they are so helpful and when the glass on my screen cracked it was replace with no charge.