Customer Ratings & Reviews

Best Buy protection gives peace of mind—easy claims, quick replacements, and great support when you need it.

Amazing pc! Very impressed with how smooth it runs. Very quiet too!

They have always been there for me no matter what timeframe or what they had to do. They always went above and beyond for me. I love those guys.

Geek Squad provides exceptional tech support, offering quick and reliable service for a wide range of issues. Their knowledgeable and friendly technicians go above and beyond to diagnose and fix problems efficiently. Whether it's setting up a new device, troubleshooting software issues, or repairing hardware, Geek Squad consistently delivers high-quality assistance. The convenience of in-home visits and comprehensive protection plans adds significant value. Their clear communication and dedication to customer satisfaction make Geek Squad a trusted choice for tech support. Highly recommended for anyone needing dependable and professional tech help.

It comes with the wireless mouse and keyboard. The screen is a good size and windows 11 is fast. I miss having the cd rom to use some of the programs I own. It is running fine now. Time will tell.

Very useful, if something breaks that’s no fault of your online they fix it and replace it for ya. Just wish they had a 4 year plan.

I have had the pc for a couple weeks now and no issues. I bought it specifically for gaming and love it. Thank you

Geek squad service is great. I always buy the services because most of the things I get in Best Buy are electronics for my grandson or me. Have used their services twice and they solved my problems right away.

Seems to be great got it for a birthday present and fits great in computer desk for room

I live by Geeksqad and what they offer. Iused them all through school.

they really helped me out with setting up my pc to everything

Geek squad is awesome!!! They always come to fix our warranted items, and the items are always fixed when they do before they leave. The Geek squad employees are always helpful with any questions we have every visit. Thank you for you help Geek Squad!!!

I usually buy Geek Squad service because of their reliability and expertise. Whenever I encounter technical issues, I know they’ll provide fast, professional assistance. Their technicians are knowledgeable and offer thorough solutions, whether it's for repairs, setup, or troubleshooting. The convenience of in-home service and flexible support options also make it easy for me to get help when needed. Overall, it’s a trustworthy service I can depend on.

Always gotta have this protection - anything can happen its quick and easy for repairs

Purchased for gaming . Pc looks great and setup was easy. Would highly recommend for anyone getting a pc.

very good for gaming, I had no problem with, it was just connecting and downloading the games.

AMAZING!!! I'm literally loving this gaming desktop I 10/10 recommend it and for how cheap it is the specs are literally amazing!!! Buy it!!

when you need professionals to fix your PC these people at best buy known as the geek squad are there to help plus a word of advice it is always good to get their protection plan especially if you have kids or pets that get around your computer or just when you want to make sure your game is always playing at peak performance

Just having a protection service is always useful, so i think this is awesome.

Agents were great but if something goes wrong and you return the item after 15 days, even for a defect (my last pc processor went out just after 21 days) you lose that protection cost. So I had to get refunded, buy another protection for the new PC and no refund at all. Geek couldn't repair my 5 year old Alienware lap top is what started all of this. The people are absolutely awesome but are tied by bad policies. And every time I'm say I'm not coming back the Best Buy, it never happens, I love these guys. Used Best buy in Vegas, Pennsylvania, New Jersey and back here in California. And I will be back again.