Customer Ratings & Reviews

After 8 months we had to use this for our computer. They gave us a new one.

I was having trouble setting up my computer and called. I spoke to a representative that walked me through the process that allowed me to get my computer operating.

When purchasing items, I recommend adding the protection plan. This has come in handy for me on multiple occasions. The plan is easy to use if needed. Highly recommend

If your going to buy any electronic over 50.00, make sure you buy the extrend warranty. Best buy's customer service is great and will not hassle you with returns if your product breaks.

I always get the Best Buy warranty with the longest amount of protection the value exceeds $250.

I would be lost without the geek squad. They are so helpful, professional and proficient. Any computer issues I put in their hands are completely resolved with no effort on my part. Would not be without the service

It’s great to be covered. I haven’t needed it yet but glad I have it just In case. Covers a whole lot of things eases my mind during this time of covid that at least I’m covered

The agents are to replace my circuit board for my tv. They also mounted my glass shelves for my consoles. They are to mount my tv to the wall. They are very professional.

Always protect yourself when purchasing electronics. The manufacturers warrant can have hidden coverage limitations.

Best Buy agreed to offer me a free year of Geek Squad protection because their open box computer did not have the manufacturer's warranty (called and verified with Cyberpower)

I brought this for my son for a early Christmas present last year and he loves it no complaints can’t keep him off from it.

The best service in the world is here in best buy.

You have only the right to repair once then it does cover everything after

I would not buy a computer without it. Laptops are not built to last like they use to and this protection has saved us many $ in repairs so far.

very good for the price haven't found anything close to as good as these ones, Would recommend for sure! Very good quality

Great option to have, I was able to swap out because I had the extended warranty

Love having this protection, should we need it. So far so good!

Geek sqaud tech is not worh it they did not help me with old pc

I recommend the insurance you never know when you will need it.

I’ve never had an issue with their warranty policy they always did right by me! I think Best Buy warranties are well worth the money especially since I’m Clumsy