Customer Ratings & Reviews

It's a must when your product doesn't work and you really need it

Always buy geek squad protection, it’s well with the price.

Best bang for the buck. So glad I have this plan. Peace of mind!!

My old BB purchased HP desktop finally failed. Took to BB/Riverside CA where they transferred photographs & data from the old hard-drive to a BB purchased Western Digital external drive. Got instructions from Geek Squad on how to install photos on new Linovo desktop which I purchased today from BB Riverside CA. I had problems transferring the data & photos at home. Called Geek Squad @ 1-800-433-5778 for tech support because I purchased the 3-year coverage. The tech would NOT help me in trying to figure out why no transfer and, worse, she hung up on me! I spent almost a $1,000 today at BB and got real LOUSY service. She wanted more money to help me transfer out which BB put on the external drive. I'm a long term customer of BB and also a stock shareholder in the corporation. They let me down today big time!!!!!!!!!! written on 2-25-2021 Scott

We always think it's a good idea to buy Geek Squad Protection.

These folks are great to deal with, very helpful and courteous.

The geek squad is very knowledgeable and very friendly as well

this is definitely a good keyboard . I have owned plenty this one is really good

Better Than It Has To Be!! Worth Ever Penny! You Never Know!

The Geek squad protection gives me peace of mind with my purchase.

Hopefully, we won't need to use the extra protection, but it's good to have

Great to have something cover accidentals also. Haven't used it yet.

Best Buy's "Geek Squad 'service'" has me looking to local options on future technology purchases. I bought a desktop P.C. through them, and purchased their protection plan that claims to be for three years. Now, after the P.C. failed about a year and a half later, I scheduled an appointment, was promptly called by best buy and told they could not diagnose or repair the P.C. in the store. I was directed to corporate, where the first available appointment was two weeks later. If this is a "protection plan", I am taking my business elsewhere.

Recommend protecting your purchase and have piece of mind.

I think it’s the best thing to get especially having kids.

Geek squad helped me set up my new all in one computer with no problems.

The agents helped out with the setup and did a great job!

Greatest warranty service ever geek squad does a great job

Always buy the warranties! You never know when you will need them!

They were very helpful they went over everything with me