Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3821 reviews
(3,821 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protector for when your having a bad day
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank geek squad has the protection they do anything can happen!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i will highly recommend to protect your appliances
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best service every, fast service, best prices.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Very nice to have the reassurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily I haven't needed it yet but nice to know I have. Just in case. And its best buy so you know they will help if need be.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
hatchet1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the protection plan so I could have piece of mind and not have to worry about having problems later.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Orange Park location red hair manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to refund a geek squad warranty, was told by corporate it would be no issue, they gave issues and tried to keep my money on a gift card for there store. Ive has 1200 lost in a gift card before with Bestbuy. It was terrible service and the red head manager was laughing the whole time. Terrible character for a manager, a person at that. I work hard for my money as we all do. For a company to take my money when it can be refunded to my debit. He as an employee went Against there policy. Just spent over 1.5k in February of 2025 to be treated like this.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
2th Family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 Star, 5 Star Never a worry with this Thanks for offering these services Many of us older people need them
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great 3 yr Service Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for the plan we purchased. Hopefully I never need to use it, but if I do at least we have it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Lap top protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection is great piece of mind even if I might not use it during the plan period.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accident Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enormous peace of mind for the money. Easy to use with no strings attached.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the insurance knowing that you have a great feeling to replace
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Got to get you one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is the best upgraded from a old hp my uploading is much easier now
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fortunately, haven't needed this service for our TV in almost two years. Hopefully, I won't need it for another three years...
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer problem "no signal"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy stood behind our computer 100%!! Would buy from them again!!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great for tvs and computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have the geek squad on your side because accidents do happen
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Subscription
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad got my computer ready again after a virus. It’s worth it to pay for this plan. I definitely recommend it to everyone.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great conditions perfect handling thank you best buy like always the best tech store
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money to have coverage for expensive items. I had to use it and it work out well.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accident coverage > no coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision is always protecting your device from accidents!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
