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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3758 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,758 reviews
  • Rated 4 out of 5 stars

    Always get great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well schooled in electronics. When I have a problem it has always been solved. I rely on the geek squad alot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was on time and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv, soundbar, and wall shelf very quickly. No problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Possibility's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hving this pprotection is a good thing, hopefully I never have to use the service but its a peice of mind in case an emergency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ve had the service before and it`s very GOOD!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always good to have for those issues that you are not able to handle,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U have to absolutely buy the Geek Squad Protection. It's worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm hoping it is a good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it but if I ever need it, it is there for me. I appreciate the feeling of security with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are worth the money! No hassle refunds/exchanges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal it is really amazing and i buy it over and over again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for kids computers, nuff said, they have busted lap tops in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident in the Geek Squad with the protection of my new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add on for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection was added just in case. So far not needed but for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually get the extended warranty coverages on devises that are used heavily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this service yet but just the fact the offer it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad that we bought the 3 year. So easy to use and well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an outstanding extended warranty would definitely recommend anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To be determined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping to not need the protection but feel good for having it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received LOUSY service from Geek Squad; Very Sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old BB purchased HP desktop finally failed. Took to BB/Riverside CA where they transferred photographs & data from the old hard-drive to a BB purchased Western Digital external drive. Got instructions from Geek Squad on how to install photos on new Linovo desktop which I purchased today from BB Riverside CA. I had problems transferring the data & photos at home. Called Geek Squad @ 1-800-433-5778 for tech support because I purchased the 3-year coverage. The tech would NOT help me in trying to figure out why no transfer and, worse, she hung up on me! I spent almost a $1,000 today at BB and got real LOUSY service. She wanted more money to help me transfer out which BB put on the external drive. I'm a long term customer of BB and also a stock shareholder in the corporation. They let me down today big time!!!!!!!!!! written on 2-25-2021 Scott

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet - but got a good feeling from the Geeks in the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection from the Geek Squad they are so nice and helpful.

    I would recommend this to a friend