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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3758 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,758 reviews
  • Rated 3 out of 5 stars

    Dont call on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer sent in for not getting power had to fight with them that i had the protection plan got ot back still not working going back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has the best protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This covers so much that the manufacturers will not

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have espically since my previous computer was not covered after a storm surge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have one of the Geeks advise which protection they recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad squad squad squad What more can you say?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a clutz, this protection is invaluable to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have never know when you may need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan for all my items just Incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antivirus was easy to download and install. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used without a hassel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to use my protection plan, well worth it...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to purchase when you have young children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and always ready and explaining everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for the computer I purchased!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basically Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for my computer and when i went into Geek Squad they told me basically it’s useless to have and should get the yearly program they have with best buy if i needed to have replacement parts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get this for a screen dead pixels are a thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would defiantly buy again. So easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a nice add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably would have been fine without the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grat for accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your gadgets pcs and devices for everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No help was given. Needed apple support as ticket submitted no acknowledgement whatsoever

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    hit and miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a new computer felt I needed them to transfer the stuff. It was a drawn out affair, with multiple appointments, missing data, non working programs, and etc. Eventually it was done, but when I needed tech support on line or by phone with issues it turned into a hassle. Ended up using a different provider, and paying them as I needed. Already looking at replacing this one year old computer, next time will go somewhere and have it built to meet my needs.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I apologize for the disappointment as this is not the level of service we aim to give you. We appreciate the feedback as this can help us grow and improve our services for the future. We hope you will give us another opportunity to better serve you in the future.