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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3749 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,749 reviews
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comforting to have the accidental protection plan. I have not had to use it yet but it is good to know that I have it if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money! Puts my mind at ease to have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great how do use them once gaming system broke they took it back and gave me a brand new one then I bought additional warranty for extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Geek Squad a number of times. Always easy. People unfailingly polite and helpful. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm sure it's great but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use this service personally, but my S/O did, and couldn't use it when his PC was stuck in a reboot loop, as it wasn't physical accidental damage. He had his PC for less than a month and had babied it the whole time, then it suddenly went nutty, for no reason at all, as he wouldnt visit any unlicensed sites to avoid these issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection program and the great GEEK SQUAD help and advice. Would not buy any device without this, protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for peace of mind especially since it covers any kind of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this protection . Hopefully I won’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full refund on broken computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection you could get my some broke his computer and they gave me back full price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good exactly what i needed would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection. It is better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is definitely worth it as part of my overall plan. Have had to use it once and was easy to get replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have because accidents can and will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now the protection plan love it because I can spilled drinks coffee and protects during surges this is the type of Warrantee that I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing electronics from Best Buy, They help you out quick and they make it easy to return your stuff

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mari. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this. But it is nice to have the peace of mind if something goes wrong that I am covered. I will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine production/protection not to be without. Definitely worth the affordability and price for the protection it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very fast in fixing my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job cleaning up the computer l. You guys are great with you help. We thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have on your expensive products. Especially if you have animals and kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for my computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky not to have any issues with my first year of owning a new computer. But it’s nice to know I have a back up plan in place to help me if I had any trouble.

    I would recommend this to a friend