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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3750 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,750 reviews
  • Rated 5 out of 5 stars

    Expert Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have service coverage from technology experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson helped pick the best computer for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Would buy again with the salesperson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to learn if you don't know computers. older people would like this big screen and easy scrolling

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Kathy. Thank you for your kind review. We appreciate the positive feedback! If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it but have great peace of mind knowing it is there. Price is not to bad either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple devices including a television under the geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my computer less than a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommend this to anyone! in case something happens you can either get your money back or get a new item with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have to worry about issues with my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase accidental protection when it is offered because you never know when something can happen to accidentally damage a product that you paid hard earned money for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably worth it for the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully worth getting just incase something does go wrong, especially on unmarked refurbished products...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer broke three times and the third time they replaced my computer just in time for my classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to do a good job. I haven't had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad plans for all of my electronics. Protection is important. Especially in this house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and secure driver, also helps so much for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E. Givens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always get Geek Squad support for any electronic device issue I have at anytime. Amazing service and technical expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet so will update once I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy sey up looks great step by step instructions and lay out of every thing provided if you wanted to upgrade it will be easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discard is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek scarred is simply awesome. Peace of mind knowing you have support and help for gadgets at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service replaced our other computer with the exact computer we had previously purchased. The Geek Squad team was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year still strong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this pc for over a year now and its still running strong. A good starting cpu,gpu, memory amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice knowing I have this coverage incase I ever need it.

    I would recommend this to a friend