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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3750 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,750 reviews
  • Rated 5 out of 5 stars

    Always has my bAck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, I never buy a product without a protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have support if anything goes wrong with my products. I would be clueless if anything went wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should 100% get this if you are going to buy expensive stuff. I love the end to end service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the geek squad! They always help me and fix things right on time!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Queek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection policy. Can have computer check and brought uptodate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this service yet since I’ve just made a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is awesome. I’ve used it numerous times through the years and you can’t beat the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance or warranty i love Best buy Best services Best prices the Best place to buy any electrónics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job on setting things up and curtious to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the price. They are always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. would buy again. For family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my son gameing console for his protection and so far it’s been working fine for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no review on the geek squad service as I recently purchased the 2 in 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the services of the Geek Squad yet, so I am unable to comment on their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. They know everything and very happy to help. I will always purchase this from here on out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, Focused on my needs, Knowledgeable, Efficient, Made it easy, Friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad protection on a monitor that I bought I had some issues with it after a couple of months but luckily the geek squad fix all of those problems and helped me out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sells broken products to scam insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's computer broke the first month he got it and then brok again a month later. Manufacturer said the motherboard was no good and to issue store credit, not a refund. But i wasn't given a refund for the $350 insurance. They took that and told me i lost it. I dont understand how they can sell a product, have it break multiple times within 2 months and then tell me i get not insurance back. Dont buy the the insurance, its a scam.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven’t had any issues with my PC to need this protection, but nice to have if I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my husband brand new pre-build, just making sure we are covered!

    I would recommend this to a friend