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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3750 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,750 reviews
  • Rated 5 out of 5 stars

    Always Purchase Extra Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent wasn't able to repair my All In One so they gave me the purchase Credit toward a new model. I'm very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not needed due to returning defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the computer I bought was DOA, I didn't need to use Geek Squad's accidental protection plan. I just returned the computer and this plan for a full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows update broke my pc. Geek Squad replaced everything new including keyboard and mouse. Very happy with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers, and T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Products and services. I used Geek Squad Services, and helps a lot. It works it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in very handy when my wife's watch decided to go on strike. No problems whatsoever getting a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eases the mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that if I need anything or something happens to my products im covered. Eases the mind a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been awesome. They have resolved my issues in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, does what it is supposed to do. Will always buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed this fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall has alot of coverage. Hope nothing happens but this will definitely come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can count on geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can count on geek squad I appreciate knowing that my products are protected when geek squad gives me a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a classic move when you have something broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this is offered for computer purchases. Gives piece of mind knowing I have coverage on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan offers great coverage at great price. Hope it isn’t needed but if it is I didn’t break bank for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering if you can think of anything else you would like to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have their help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOOO glad I got this! I'm not a computer techy person and they are super helpful. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice electronic insurance for any damages or mishaps. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I was able to come back and purchase, the fir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time trying this, once I purchased my computer, the first salesman did not offer it to me. Receipts need to list salesman names.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on. Very worth checking into. Recommend it to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eases the mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that if I need anything or something happens to my products im covered. Eases the mind a bit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful and useful with all tech support you will need! Always friendly and ready to help us!

    I would recommend this to a friend